VP, Growth Strategy & Operations

Title: VP, Growth and Strategy Operations

Work mode: Mostly Remote

About SCAN

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation's leading not-for-profit Medicare Advantage plans, serving more than 285,000 members in California, Arizona, Nevada, and Texas. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn; Facebook; and Twitter.

The Job

The Vice President (VP), Growth Strategy and Operations is responsible for optimizing SCAN's national growth across all channels, products, and markets. Accountable for developing SCAN's growth strategy and running sales enablement operations. Maintains management over SCAN's Growth Strategy team and sales enablement teams, including Sales Training, Sales Ops, and Sales Support.

You Will

• Lead annual and long-term sales strategy planning (e.g. Direct-to-Consumer strategy) to enable growth. Build out SCAN's Growth Strategy team.
• Partner with channel-based sales production leaders (e.g. VP of Broker Sales) and cross-functional leaders (e.g. Marketing) to create annual growth strategy by market, channel, & product and establish the forums needed to align on strategy, execute against strategy, and monitor outcomes.
• Partner with Finance to forecast annual sales projections. Partner with Chief Growth Officer on setting sales commission plans / goals. Partner with Product, Finance, and other cross-functional leaders to design & launch new products.
• Lead the sales workstream implementation planning under overall new market launch.
• Oversee Sales Training, Sales Ops, and Sales Support teams in order to equip all channels with content, training, technological tools, data, and support teams to maximize growth.
• Enable Sales Ops team to manage systems that optimizes sales efficiency (e.g. broker portal) and provide administrative support for broker channel (e.g. contracting). Enable Sales Support team to run an effective and efficient sales call center while maintaining high level broker satisfaction
• Collaborate with channel-based sales production leaders, Procurement, and IT to identify and implement tools (build, partner, vs buy) needed to maximize sales performance.
• Directs and supports staff by communicating job expectations; planning, monitoring, and appraising job results; coaching and counseling employees; initiating, coordinating, and enforcing systems, policies, and procedures.
• Responsible for maintaining staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
• All other duties as assigned.

Your Qualifications

• Bachelor's Degree or equivalent experience
• 10+ years of experience in healthcare with management experience preferred
• Demonstrated strategic thinking capability and planning for short and long-range goals required
• Innovative mindset, leadership and team performance
• Highly developed oral and written communications skills with the ability to effectively convey information in a clear and concise manner; strong platform and presentation skills
• Strong analytical and problem-solving skills required.
• Leadership - Skilled to develops others
• Business Insight - In-Depth understanding of the business
• Problem Solving - Good problem-solving skills
• Strategic Mindset - Anticipates future trends and implications accurately

What's in it for you?

• Base Pay Range: $250,000 - $300,000
• Work Mode: Mostly Remote
• An annual employee bonus program
• Robust Wellness Program
• Generous paid-time-off (PTO)
• 11 paid holidays per year, plus 1 additional floating holiday
• Excellent 401(k) Retirement Saving Plan with employer match
• Robust employee recognition program
• Tuition reimbursement
• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.