Senior Program Officer for Preferred Communities

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

Reporting to the Associate Director for Integration, the Senior Program Officer will lead the work of the Preferred Communities (PC) team by interpreting and implementing the scope of services prescribed by the Office of Refugee Resettlement (ORR). This position will ensure full and timely compliance with all requirements therein. This work will be carried out through the writing of federal grant reports for ORR, administering and disseminating the PC-Intensive Case Management (PC-ICM), PC-Gap Services for Ukrainian Humanitarian Parolees (UHP), and Afghan Humanitarian Parolees (AHP) programs. This also includes community engagement materials and the professional provision of training and technical assistance (both in-person and web-based). This individual will lead the reporting process for all PC programs. The Senior Program Officer will work closely with team members to ensure data and outcomes are used to inform programmatic decisions. This position will share supervision of the full PC team with another Senior Program Officer, providing oversight of all aspects of the PC activities, including outreach, and community engagement. This position requires bold creativity and innovation with strong expertise in programmatic administration and management.

This position can be remote with trips to Baltimore as needed.

Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, welcome and respite services for asylum seekers, economic empowerment and employment, and family unification for unaccompanied children. To date, we have served over 750,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as Government, community, and faith partnerships.

Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including:

• medical, dental, and vision available on the first day of employment,
• professional development, tuition reimbursement,
• generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays,
• 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave,
• company 403(b) contribution of 3%, an additional 7% match which vests immediately,
• Family Building benefits for reproductive procedures, adoption/foster care assistance, and
• an annual wellness benefit that can be customized to support your personal needs including funding enrichment classes, gym memberships, and healthy eating plans (to name a few) all in an inclusive and progressive environment!

At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.

DUTIES

• Provide strategic direction to the PC team in tandem with the other Senior Program Officer (SPO) for the PC
• Support the implementation of all PC programs within the Global Refuge network.
• Oversee the maintenance of extendedReach (eR) and other data management systems in accordance with ORR's reporting requirements.
• Collaborate closely with the SPO for Data to report all PC outcomes monthly and semi-annually as required by ORR.
• Use data to inform programmatic decisions in collaboration with the Preferred Communities team.
• Oversee budgets and track affiliates and HQ program spending.
• Oversee community engagement and outreach initiatives and support to the Global Refuge network. Lead the resource-building initiative to expand PC external partners and referral network.
• Lead the contract and Memorandum of Understanding (MOU) process, including contract amendments as necessary, in conjunction with Global Refuge's program administration team.
• Provide expert technical assistance and guidance related to affiliate real-time service provision challenges, community engagement, and client inquiries as it relate to all PC-funded programs.
• Work collaboratively with team members to complete ORR compliance requirements around State Refugee Coordinator Consultations, Accountability to Affected Persons, community engagement, and establishing network-wide standards.
• Support the proposal writing process to secure funding for the program.
• Represent Global Refuge during meetings and convenings with external stakeholders
• Maintain strong partnerships with the Global Refuge network staff and directors
• Other duties as assigned by supervisor.

QUALIFICATIONS

• Undergraduate degree in social work, social sciences, non-profit management, or related field and or a minimum of five (5) years of experience implementing newcomer programming with management experience required
• Experience working with refugees, immigrants, or limited English speakers required.
• Experience in interpreting contract compliance and providing technical assistance to service providers and staff, required.
• Ability to write and edit reports and clearly interpret technical requirements.
• Ability to establish effective relationships with colleagues and partners.
• Excellent communication skills
• Outstanding organizational skills and ability to manage multiple projects simultaneously with attention to detail.
• Strong proficiency in data analysis, and interpretation for reporting purposes
• Strong proficiency in Microsoft Office applications, knowledge of database management, and other computer applications.
• Deep commitment to Global Refuge's core values and ability to model those values in relationships with colleagues and partners.
• Experience with and commitment to working in a very diverse workforce.
• Ability and willingness to travel 15% of the time

Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify.

We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills, and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.