Project Administrator, CQI Operations

About the American College of Surgeons

The American College of Surgeons (ACS) is a professional and educational organization of surgeons that was founded in 1913 to raise the standards of surgical practice and improve the quality of care for surgical patients. The College is dedicated to the ethical and competent practice of surgery. Its achievements have significantly influenced the course of scientific surgery in America and have established it as an important advocate for all surgical patients. The College has more than 90,000 members and is the largest organization of surgeons in the world. For more information, visit www.facs.org.

Summary: This position will lead project management activities to organize and execute an efficient planning process for quality improvement, research projects, and committee meetings. Collaborates with multiple ACS based and external teams to support all functions, including management of vendors and contractors. May include delivery of content in a hybrid format with live, streaming, and on demand sessions. On site coordination for optimal conference flow and room set-ups. Must be mindful of timelines, budgets, and quality programs' priorities. In addition, the Project Administrator, CQI Operations will be assigned other projects related to the general administration of quality improvement programs and initiatives. Responsible for general departmental support like ordering supplies, equipment access and inventory, staff directory, all staff meetings, event planning, etc.

This exempt position will report to the Senior Project Administrator, Continuous Quality Improvement (CQI) in the Division of Research and Optimal Patient Care. It is based in our Chicago office and is a hybrid role: 3 days per week in the office/2 days per week remote.

The anticipated salary range for this position is $74,000 - $82,000 (commensurate with related experience).

Responsibilities:

• Strategic Project Management for ACS Quality and Safety Conference: Provide strategic management and overall planning for the Quality and Safety Conference. Engage with the CQI team, leadership, and quality program stakeholders to identify needs and gaps. Foster appropriate integration of multiple internal and external teams regarding services and programs. Facilitate the resources required to achieve meeting objectives. Monitor meeting metrics and provide clear objectives and innovative solutions for vendors.
  
  
• Customer Service & Departmental Support: Establish and implement policies and procedures that ensure consistent and excellent customer and program support. Develop staff and infrastructure necessary to support activities. Provide support to program staff involved in meeting content. Provide ongoing evaluation of program processes and implement improvements. Plan and oversee the dissemination of comprehensive communication with the different participants or invited constituencies. Maintain departmental supplies, equipment, and space. Support events and meetings for CQI staff.
  
  
• Quality Operations: Assume project management and coordination responsibilities for other assigned initiatives.
  
  
• Contribute enthusiastically to an environment of continual performance improvement, team collaboration and service to improve care of the injured patient, executed in accordance with the ACS values. Seek and promote areas of integration and alignment within CQI Programs and across ACS activities. Pursue and welcome opportunities for evolution of responsibilities and growth in position. Create and maintain written organizational processes and procedures in support of all projects and activities handled in this program area.

Required Education and/or Experience:

• Bachelor's degree or higher from an accredited college or university is required.
  
  
• At least 2+ years of similar experience coordinating project activities is required.
  
  
• Experience with the content aspect of meeting support is a plus.
  
  
• Excellent communication skills, both verbal and written, are required.
  
  
• Must have strong attention to detail along with the ability to multitask and follow-up on completion of deliverables.
  
  
• Strong working knowledge of Microsoft Office products (Outlook, Word, Excel, and PowerPoint). Tech savvy with the ability to learn new software tools and systems.
  
  

Comprehensive Benefits:
We're committed to attracting and retaining top talent via valuable benefits!

• Vacation, personal, and sick hours including 13 paid holidays per year
• Tuition Reimbursement
• Medical-comprehensive coverage through BlueCross BlueShield
• Dental, Vision, and Prescription drug program
• 403(b) Matching Program
• Pension Plan
• Flexible Spending Medical/Dependent Care
• Employee Assistance Program
• Short Term/Long Term Disability
• Life Insurance
• Domestic Partner Coverage

The American College of Surgeons is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to recruitment@facs.org or call (312) 202-5000 and let us know the nature of your request and your contact information.