PT Office Worker

Essential Duties:

• Maintains the ship calendar and job numbers for all of New England.
• Serves as the primary point of contact for all phone inquiries from customers and vendors
• Serves as primary customer contact for billing and/or administrative issues including contracts for all of New England
• Liaison with legal and accounting for billing and payment related issues
• Ensures invoices are processed accurately
• Ensures payables are coded properly
• Schedules appointments, meetings, lunches for customers and vendors when necessary

• Responsible for the day-to-day operations of the office, ordering of office and kitchen supplies
• Ensures all office equipment is maintained and functioning including copier, fax, and all electronic equipment
• Assists local timekeeper to ensure payrolls are accurate and timely
• Sorts, reviews and distributes incoming and outgoing mail
• Supports the Operations team as needed

• Other duties and projects as assigned.

Minimum Requirements (Education, Experience, Certifications):

• A minimum of a High School Diploma or equivalent;
• 1+ years of experience in an administrative or operational support function;
• Equivalent combination of education and experience may be considered;
• Must be able to obtain and maintain Transportation Workers Identification Card.

Knowledge, Skills & Abilities:

• Ability to communicate effectively in both oral and written English;
• Strong computer skills including MS Office (Microsoft Excel and Word);
• Effective customer service skills
• Excellent interpersonal skills;
• Excellent time management skills; sense of urgency.

Working Conditions:

• Office environment, with opportunity to work remotely on occasion
• Occasional exposure to terminal environment

• Frequent sitting, occasional walking and standing

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.

Ports America is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

Pay Transparency state of Massachusetts $20 - $30 per hour

If you require additional information about our comprehensive data privacy policy (https://www.portsamerica.com/assets/pdf/CCPA Employee Compliance Notice.pdf), we invite you to contact us via email at human.resources@portsamerica.com. Our dedicated team at Ports America will be pleased to address any specific inquiries or concerns you may have regarding the handling, protection, and security of your data. We are committed to ensuring the utmost privacy and confidentiality of your personal information and will gladly provide you with the necessary details to help you better understand our practices and protocols.