Description
Summary: As a Senior Fraud Analyst on our FIU Team, you will play a vital role in our corporate initiatives to monitor, track, and communicate fraud trends and initiatives across our entire enterprise. You will join a team at the forefront of limiting fraud exposure both internally at Capital Bank NA as well as externally with our business partners. You will be responsible for acting as a subject matter expert on reporting topics, operational processes, and various fraud schemes. You will be highly autonomous and will manage/maintain priorities based on risk assessments and goals set by upper management. This position will report to the Fraud Department Manager. Responsibilities:
- Assist in the development and implementation of fraud prevention strategies for retail locations that help mitigate corporate and customer exposure to fraud losses while ensuring an appropriate balance between financial/reputational risk and customer impact/friction.
- Perform deep-dive analysis of ongoing fraud trends, detailing risks, current and potential future exposure/losses, and potential mitigating actions.
- Implement strategic goals through tactical processes using various tools and resources available and, where needed, create business justification arguments to support acquisition of new tools and resources.
- Perform due diligence on new corporate products, internal process, and customer procedure.
- Provide SME knowledge on fraud cases, prevention tools, best practices and reporting capabilities within the fraud department.
- Work closely with internal teams to ensure ongoing communication and prevent non-beneficial/unintended overlap of processes and messaging to external customers.
- Maintains proficiency in all aspects of BSA/AML compliance and attends FIU training as assigned by the BSA Officer.
Qualifications:
- 5-7 years in Payments Fraud & Risk or other applicable fields
- College degree or equivalent work experience in a related field
- Prior project management and/or risk management experience
- Ability to work with and manage around priorities between multiple teams, acting as a liaison between various lines of business
- Excellent attention to detail and a track record of identifying risks within existing and future use cases others may overlook, especially as relates to unique business/product use cases
- Self-starter with the ability to work on multiple tasks (multi-task, prioritize tasks and work under pressure) with minimal direct supervision.
- Ability to communicate, orally and in writing, ideas, concepts, recommendations and complex information clearly and concisely in a timely manner, at a level consistent with the audience
- Ability to analyze situations and issues, identify options, draw logical conclusions and sound inferences, determine and recommend practical courses of action using innovation, creativity, good judgment and strategic thinking
- Ad hoc investigations and providing summary write ups. Thorough understanding and demonstrated execution of best practices associated with conducting basic to complex fraud investigations including knowledge on recovering funds due to fraudulent acts
- Understanding of all regulatory requirements associated with fraud investigations Verafin experience a plus
Working Arrangements
- This position is eligible for a remote working arrangement.
Compensation:
- Base Salary Range: $53,063 - $74,288 annually. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, and ability to meet qualifications within the job description.
- Additional Compensation: This role will include a yearly annual target bonus based on individual performance.
Why Join Us?
- Join a growing company with a culture that fosters an entrepreneurial spirit
- Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more!
- Company Contributions to your 401k - Regardless of your contribution
- Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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