Manager, Oracle Financials Functional Specialist

KPMG
life insurance, 401(k)
United States, New Jersey, Montvale
3 Chestnut Ridge Road (Show on map)
Dec 19, 2024
KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we do not anticipate that slowing down. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility and leading market tools, we make sure our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. KPMG is currently seeking a Manager, Oracle Functional Specialist to join our Managed Services practice. Responsibilities: Collaborate with industry/business subject area professionals, software engineers, and technical leadership as part of a dynamic, distributed, and fast-paced managed services team to manage day-to-day operations of cloud-based platform applications like Oracle, ServiceNow, Workday, Coupa, and SAP; lead the design, build, test, and delivery of cloud platform solutions using industry-leading vendor technologies and ensuring SLA and KPI adherence Manage onshore and offshore teams that provide Level 2/3 support, including break/fix, enhancements, reports, and upgrades to KPMG clients and users of cloud-based applications; oversee the day-to-day activities of these applications for various clients, including process design, package implementation lifecycle support, and project reviews Deliver weekly and monthly status and performance reports; develop and distribute operational performance reports and analytics to applicable stakeholders; manage client delivery by providing timely and accurate reporting with insights through Key Performance Indicators (KPI) and Service Level Agreements (SLA) Assess client requirements, build product-specific functional specifications, support the planning, preparation, and execution of future releases; facilitate client discovery sessions to define project scope and translate business processes into functional/technical specifications and user stories Lead workshops and presentations of key solution design, technology architecture concepts, and demonstrations to client stakeholders; work as part of a team to implement solutions in an Agile-SCRUM framework by writing epics and user stories Encourage communication of new ideas, innovation, suggestions, and problems; review for appropriate action or implementation, and manage service quality issues related to service level achievement, performance, and delivery quality; oversee investigation and diagnosis of all incidents to identify problems and escalate unresolved incidents to external support Qualifications: Minimum five years of recent experience in post-production, managed services support, or consulting experience working directly with internal and external clients, including at least two years in a leadership role Bachelor's degree from an accredited college/university in the fields of management information systems, finance, supply chain, general business, or a related discipline Experience with upgrades and functional testing, with an understanding of ITIL framework, ITSM, and service desk management Strong functional and technical knowledge of standard processes and configurations across cloud applications Excellent written and verbal communication, facilitation, and presentation skills; keen attention to detail; high level of accuracy in written and oral communication skills, and the ability to articulate ideas effectively Capability to work closely with a mixed team including project managers, technical consultants (both onshore and offshore), and clients to deploy and operate technology solutions; able to identify a problem and enact a multi-step approach to research the cause and resolve Ability to travel up to 25%. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at "Benefits & How We Work". Follow this link to obtain salary ranges by city outside of CA: https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=M130_3_25 KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site). KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.