Educational Planner, Dual Credit

Educational Planner, Dual Credit - North Campus

PRIMARY FUNCTION: Engage potential and current dual credit and early college high school (ECHS) students in the college-going culture through educational planning/academic advising, registration, Texas Success Initiative Assessment (TSIA) testing, and career exploration. In conjunction with the director, dual credit and coordinator, dual credit, serve as a liaison between the high schools and San Jacinto College to inform high school students about dual credit opportunities that the College offers. Responsible for assisting in the recruitment, application, and enrollment of dual credit students at the College. Establish and maintain relationships with secondary education institutions and personnel. Assist with the delivery of orientation sessions for dual credit and ECHS students, both at the high schools and on the college campus. Facilitate timely exchange of information with K-12 partner institutions.

Essential Job Functions:

• Provides educational planning/academic advising, monitor academic progress, and assist dual credit and ECHS students in accessing student success resources.
• Registers students for dual credit and ECHS entities; complies with all rules regarding course prerequisites and skills levels, as agreed upon by the College for dual credit and ECHS students.
• Provides transfer and career pathway advising; guide transition to university, military or career.
• Enters student information in Banner Student information system; maintains student files and records; documents all pertinent student information; updates system to reflect changes to student status.
• Plans, implements, and conducts retention and completion activities.

Additional Job Functions:

• Assists with graduation application process and commencement activities.
• Prepares materials and presents at student recruitment activities, parent information sessions, orientation and other campus events for dual credit and ECHS programs.
• Assists with TSIA testing for dual credit and ECHS students at a variety of sites.
• Works cooperatively with counterparts on the other campuses to achieve the College's annual goals and objectives.

Knowledge, Skills and Abilities:

• Ability to demonstrate the College values.
• Facilitate timely, professional communication and problem resolution strategies.
• Ability to work successfully with high school students.
• Demonstrate diplomacy and tact in communicating with and meeting the needs of the high schools and the college.
• Must be knowledgeable about the Texas Success Initiative (TSI) and the college's policies and procedures related to TSI.
• Must be knowledgeable about THECB and TEA rules applicable to dual credit and ECHS programs.
• Must be knowledgeable about FERPA law and regulations.
• Ability to maintain processes and systems that improve the quality of customer support services.
• Demonstrate working functional knowledge and use of student information systems and reporting software.
• Must adhere to the highest principles of ethical behavior and strive to ensure the fair, objective, and impartial treatment of all persons with whom they deal.
• Must use reasonable and informed practices to limit the liability exposure of the institution, its officers, employees, and agents.
• Serve as student advocates to the faculty and administration.
• Must possess outstanding customer service skills and be able to work on multiple projects and within deadlines.
• Must be available for occasional night and weekend activities.
• Must exhibit an enthusiastic spirit, high level of energy as well as a desire to work with high school students.
• Must be team-oriented with the ability to work well with other staff and faculty members in the development and administration of programs throughout the college and on the assigned high school campuses.
• Excellent oral and written communication, interpersonal skills, and presentation skills.
• Possess personal computer literacy and good organizational skills.

Required Education:

• Bachelor's degree from a regionally-accredited college/university.

Required Experience:

• Previous customer service experience.

Preferred Experience:

• Experience in career advising, academic advising, minority concerns, learning styles/study skills, retention, and recruiting - preferably at the community college level.
• Experience administering and evaluating college-level assessments, including computerized assessments.
• Banner Student information system experience preferred.

Note: The duties of this position require a physical presence at the assigned on-site work location during unrestricted operations with very limited or no opportunity for remote work arrangements.

Salary Grade: 110

Salary is based on the Board-approved salary schedule for the current fiscal year. See Salary Schedule

Requisition Number: req5603

Posting Close Date: 1/1/2025