Student - Communications Operations Assistant

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

The opportunity

Southern New Hampshire University is currently seeking a student employee to support the Office of External Affairs and Communications (OEAC) with operational projects and tasks. The Communications Operations Assistant will assist with inbox management, data reporting, research, content development/management, project management, writing, and general communications support.

Essential duties and responsibilities:

• Inbox Management: Respond to student inquiries about university-verified achievements and SNHU's student success platform, Merit.
• Data Reporting: Pull engagement metrics for OEAC social media accounts and assist with media coverage reports.
• Research: Help inform OEAC's social media strategies by researching trends and pulling benchmarking data.
• Content Development/Management: Build content in Salesforce Marketing Cloud for scheduled communications, draft social media content, upload content to OEAC's YouTube and WordPress accounts, provide writing and copy-editing support, and assist with content management for SNHU TV.
• Project Management: Monitor and manage student worker tasks using OEAC's project management software, Wrike.
• Other duties as assigned.

Minimum Qualifications:

• Current enrollment in classes as part of a SNHU degree program.
• Preference will be given to candidates pursuing a degree or concentration in Communication, Marketing, Project Management, Liberal Arts, or a related field.

Work Hours:

• The team's typical office hours are Monday - Friday, 8 am - 4:30 pm, with coverage for events on nights and weekends as needed. Hours for this position will not exceed 20 hours per week, and the schedule will be set with the supervisor week to week, based on the needs of the department.

• Approximately 10 hours per week to be completed on-site at SNHU offices on campus or in downtown Manchester.
• Flexibility to complete remaining hours remotely.

Please submit a cover letter and resume along with your application.

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation