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Purpose of Job This position is responsible for supporting the strategic, technical, operational, analytical, and financial management of the Support Services division. This includes developing and managing collaborative initiatives and administering software that support the analytical needs for each department within the Support Services division. This position uses data to create a visual to aid leaders in developing strategies and communicate effectively. Job Functions
- Determine operational objectives by understanding business request, gathering information, evaluating output requirements and formats.
- Collect, analyze and interpret raw data into reporting tools that drive decisions.
- Utilize existing data gathering techniques and establish new as required.
- Gather, interpret and recommend actionable steps to improve process to optimize results.
- Discover patterns and trends within datasets.
- Develop workflow charts and diagrams.
- Perform industry best practice research using available data sources.
- Provide software administration support for select systems as assigned.
- Implement new and/or modify software and tools to enhance overall Support Services analytical functions.
- Maintain and create flow-charts, work plans and documentation for processes and procedures on maintaining data integrity throughout the system.
- Create documentation to support developed processes and to assist in training others.
- Ensures all key individuals are informed of program status and measurable improvements.
- Ability to translate customer requests into actionable system enhancements.
- Work with leaders to create presentations that convey intended message.
- Performs other duties as assigned.
Minimum Education / Work Experience
- Bachelor's degree in analytics, business, engineering, finance (or similar) plus 2 years of relevant work experience OR
- 5+ years of experience in operations analytical support field
Preferred Qualifications
- 5+ years of experience supporting health care facilities management from a strategic, financial and analytical perspective
- Experience with Power BI
- Software administration experience in an IWMS platform
- Experience with SQL queries and relational databases
Knowledge / Skills / Abilities
- Strong cognitive analytical, reasoning and organizational skills
- Excellent communication and influencing skills
- Ability to build strong working relationships at all levels
- Systemic thinking when contemplating and implementing change
- Aptitude and willingness to learn
- Able to deal with ambiguity
- Proficiency in Microsoft suite
- Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above.
- Ability to meet and maintain the necessary background checks as aligned with position functions.
Physical Demands Link to Employee Health Physical Demands Compensation Many factors are taken into consideration when determining compensation such as: the requirements of the position, experience, education, knowledge, and skills along with location and internal equity. Pay listed does not include any shift, weekend, or other differentials. Benefits Ridgeview strives to provide comprehensive and market competitive benefits to meet the needs of our employees and their families. Click here to view the benefits available. Bachelor's degree in analytics, business, engineering, finance (or similar) plus 2 years of relevant work experience OR 5+ years of experience in operations analytical support field
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Ridgeview Medical Center
Dec 19, 2024