Carrier Projects Manager

Your Title: Carrier Projects Manager

Location: US - Remote (Eastern Time Zones Preferred)

Our Department: Transporeon Carrier Projects

Do you feel Project Management is a part of who you are, rather than what you do? Are you naturally investigative?

What You Will Do

As a Carrier Projects Manager, you are responsible for both managing and delivering strategic LSP customer projects as well as managing team resources and performance. Working closely and collaboratively with internal departments and with customers (carriers, Logistic Service Providers), you will accompany them in designing and implementing a 'fit for purpose' solution matching their needs as well as supporting other team members in delivering the projects. You will be responsible for implementation of our Transporeon Visibility solution both as a Standalone as well as Product Bundling option, as well as standard interfaces with our carrier customers.

• Works on single or multiple projects as assigned, focusing on the analysis of the customer's business goals, objectives and needs, and the general business environment.
• Analyzes customers' business requirements and objectives; works with technical project managers to develop a project design to meet customers' business needs. Guides customers through implementation methodology.
• Manages complete EDI/API integration of new carriers onto the platforms, requiring expert communication of interface configurations, project specifications, and coordination of system launch.
• Works with clients and third parties to engage resources to meet external delivery deadlines, keeping the entire project on plan.
• Creates and monitors project plans, schedules and reports and manages all documentation pertaining to assigned projects via ticketing system.
• Conducts periodic status checks with customers and team to assess progress against plan. Performs re-forecasts of project variables as necessary throughout the project.
• Educate customers on the importance of their involvement and commitment in the implementation process including recommendations concerning setups, processing, and data flow within the customer's existing operations.
• Provide "account management" services to customers including scheduling of initial classes and ongoing remote and on-site training, tracking of progress, and involvement in issue resolution as needed.
• Collaborate with various team members during projects.

What Skills & Experience You Should Bring

• Bachelor's degree e.g. computer science, industrial engineering, supply chain management, engineering, business administration plus a minimum of 1 years of experience in project management or related roles. In lieu of a bachelor's degree, 3 years of relevant experience is required.

• Excellent knowledge of project management methodology and practices (Prince 2, Agile, etc.)

• Ability to work with and coordinate internal and external resources to develop plans, execute implementation strategy, and maintain a cohesive team approach towards completing projects.

• Strong knowledge and experience identifying risks as well as implementing risk mitigation plans.

• Accomplished client-management skills, relationship-building skills, requirements gathering experience, and negotiating skills.

• Must be able to successfully drive a large number of multiple projects in parallel.

• Must be able to manage remote project teams in a matrix environment.

• Experience with EDI X12 and API.

• Must have knowledge of Google suite and/or Microsoft Office products.

• Strong ability to multitask in a fast paced environment.

What Skills & Experience You Could Bring

• Prior experience in a consulting and professional services environment.

• Project management experience with ERP software implementations.

• Experience in supply chain management, ideally for SaaS products implementation

• Enjoy working in an international environment, are able to adjust your communication style according to the respective culture

• Experience with Jira

• Spanish and or Portuguese language proficiency highly desirable.

• Experience with EDI and API.

• Familiarity with a ticketing system.

About Your Location

This is a remote position, with the opportunity for hybrid and/or in person depending on worker location, if desired. This position may require occasional travel (no more than 10%). Travel requirements may vary depending on the assigned number of customer projects and project timing. The successful candidate will be willing and able to meet travel requirements. A valid driver's license and ability to qualify for a US Passport are required.

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