Information Technology Generalist 2

Are you ambitious enough for this unique information technology (IT) role where your work will support an agency that manages and protects wildlife and their habitats while promoting hunting and trapping for current and future generations? Join the Pennsylvania Game Commission's Network Infrastructure Section as an IT Generalist 2. Apply and take the next step in your professional journey today!

With our team, your primary job function will be to service the Commission's PC and network needs in Harrisburg and the Southeastern part of the state. Your secondary job function will be to support the rest of the agency's regional offices and game lands which may include travel to remote user locations and other regional offices. In this role you will assemble, deliver, install, and configure computer equipment and network peripherals. Our team will rely on you to effectively troubleshoot and fix end-user issues; collaborate with the appropriate vendor, business partner, or delivery center to resolve support calls and tickets; and communicate technical information to technical and non-technical staff both verbally and in writing.

Along completing projects assigned by a supervisor, our ideal candidate will independently identify and complete tasks which are critical to the operation of the network, as well as take the initiative to test, document, and implement new ideas, methods, or process that will improve the network or its operations. You will also have the opportunity to help ensure our department's IT training materials are up to date and accurate with appropriate information provided to the new cadets, end-users, and technical staff. Collaborate to meet IT needs for wildlife conservation, restoration, hunting, and trapping with our talented and diverse team!

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 7:00 AM to 3:15 PM, Monday - Friday, with a 45-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to two days per week, after successful completion of the training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as an Information Technology Generalist 1, Applications Developer 1, or Network Specialist 1; or
• Four years of information technology experience that includes one year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other information technology support/administration services; or
• Two years of information technology experience that includes one year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other information technology support/administration services, and an associate's degree in any information technology field; or
• A bachelor's degree in any information technology field; or
• An equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements once they are within three months of graduating with a qualifying degree.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.