Assistant Managing Director - Services

Lubbock

39736BR

Ops Div Custodial Services

Position Description

Assists with management of a department that has institutional oversight responsibilities. Assists in the development, coordination and administration of the department.

About the University

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.
About Lubbock:Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.

Major/Essential Functions

• Working with outside purveyors to test new equipment or improve processes with current equipment or chemicals to improve custodial cleaning standards, increase efficiencies and stay current with industry trends. Looks for ways to implement ergonomics for safety in the workplace.
• Works with faculty, staff, and students across campus regarding services provided by the Custodial Department, MailTech and Fuel. Provides excellent customer service, following up on requests and complaints to ensure satisfactory resolution.
• Specific responsibilities include oversight of Custodial, Fuel and MailTech. Responsible for the development, supervision, and evaluation, directly or indirectly, of staff assigned. Responsible for assisting with producing trainings required for team success.
• Works with Managing Director for financial management, including long- and short-term financial planning, budget planning, development, and execution; and monitoring of fiscal status. Approve purchases for department and other duties as needed in the absence of director. Develop and implement new processes for a more efficient department.
• Works with middle management of units to ensure proper staffing levels, work loading, receive and respond to customer feedback, policy compliance and fairness. Responsible for disciplinary actions required for the department.

Required Qualifications

Bachelor's Degree required and five years administrative or management experience. Additional education may substitute for experience on a year for year basis.

Preferred Qualifications

• Ability to manage large diverse staff that works in different locations on campus. Ability to build a team atmosphere and achieve the highest standards.
• 5-10 years management experience in a large-scale service environment.
• 3-5 years experience of process development and management.
• 2 years oversight of organization's financial accounts.

Safety Information

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Does this position work in a research laboratory?

No

Required Attachments

Cover Letter, Professional/Personal References, Resume / CV

Job Type

Full Time

Pay Basis

Monthly

Minimum Hire Rate

6750.00

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.

Travel Required

Up to 25%

Shift

Day

Grant Funded?

No

Job Group

First line Managers

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.