Credit and Collections Team Leader

METTLER TOLEDO
life insurance, paid time off, tuition reimbursement, 401(k)
United States, Ohio, Columbus
Dec 20, 2024
Our Opening and Your Responsibilities In close cooperation with the Credit & Collection Manager this role supports the credit and collections team, MTMO-US and MT-CDN. Responsibilities include supervising Credit and Collections Analysts, Credit and Collections Coordinators, monitoring credit limits, dispute management, releasing orders and leading credit and collection activities. This role requires strong multitasking and interpersonal communication skills, and data analysis abilities (SAP, Excel and SharePoint). Supervising the credit and collections team: Credit and collections supervisors manage a team of credit and collections analysts and coordinators, providing guidance and support as needed. Developing and implementing credit policies: They develop and implement credit policies that are in line with the company's overall goals and objectives. Evaluating creditworthiness: They evaluate the creditworthiness of customers and make decisions on whether to extend credit or not. Managing collections: They manage the collections process, ensuring that customers pay their bills on time and following up on delinquent accounts. Conducting credit investigations: They conduct credit investigations on new and existing customers to determine their creditworthiness. Analyzing credit data: They analyze credit data to identify trends and make recommendations for improving the credit and collections process. Developing and managing relationships: They develop and maintain relationships with customers, vendors, and other stakeholders to ensure that the credit and collections process runs smoothly. Reporting: They prepare and present reports on the credit and collections department's performance to senior management. Ensuring compliance: They ensure that the credit and collections department complies with all relevant laws and regulations. Training and development: They provide training and development opportunities to the credit and collections team to ensure that they have the skills and knowledge needed to perform their jobs effectively. Other duties may be assigned. What You Need to Succeed Minimum Associates degree or related significant job experience. Excellent written and verbal communication skills. Strong customer focus and communication skills. Strong multitasking abilities. Solid time-management abilities with the ability to prioritize tasks. Establishes and maintains strong, collaborative relationships with internal customers. Supports the success of a high-performing shared service organization by focusing on continuous improvements in business processes. SAP experience desired Strong Computer skills, including MS Word and Excel Our Offer to You Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire Tuition reimbursement, employee wellness programs, plus other perks and discounts Parental and caregiver leave policies All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits Global market strength and worldwide leadership in weighing A brand name that is identified worldwide with precision, quality, and innovation Thousands of patents, design and innovation awards A commitment to extraordinary service on our state-of-the-art equipment About Mettler Toledo METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com. Equal Opportunity Employment We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. If you'd like more information about your EEO rights as an applicant under the law, please click here.