Department: Safety & Security
Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description:
Job Summary
All of Southwest's People come together to deliver on our Purpose; Connecting People to what's important in their lives through friendly, reliable, and low-cost air travel. The Safety Management System (SIMS) Data Analyst delivers on our Purpose by performing analysis of Safety and operational data, determining and monitoring performance exceedance triggers, and reporting results for the SIMS. This role collaborates with other SIMS Team Analysts to transform various data sources such as injury and damage data, flight data, and safety reporting data. The SIMS Data Analyst is a strategic thinker who is excited to collaborate with many Teams and make a meaningful impact on Southwest.
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
Southwest Airlines is an Equal Opportunity Employer.We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Responsibilities
- Analyze data for trends and anomalies and then prepare reports for Senior Management
- Collect, analyze, and interpret Safety information to determine cause and effect relationships to develop qualitative and quantitative analyses, aimed at reducing injuries to people and damage to equipment and brand
- Develop, maintain, and deliver daily, weekly, monthly, and annual statistical as well as ad hoc reports use for trend analysis to meet corporate and organizational needs and requirements
- Prepare reports to comply with regulatory requirements including but not limited to A4A, FAA, OSHA, and the Bureau of Labor and Statistics (BLS)
- Work with Stakeholders and business partners to maintain strong relationships to guarantee objectives and goals are met
- May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
- Intermediate knowledge of principals and methods of querying & blending data, visualizing trends and anomalies, applied statistics, hypothesis testing & research design, natural language processing, phrasing complex statistical methods in a simple way for Senior Leadership
- Intermediate knowledge of the practical application of engineering science and technology including applying principles, techniques, procedures, and equipment to the design and production of various goods and services
- Skilled in understanding the implications of new information for both current and future problem-solving and decision-making
- Skilled in collecting, organizing, visualizing and assimilating data including turning raw data into meaningful information using data-oriented programming languages and visualization software
- Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Skilled in written and verbal communication
- Skilled in analytics with the ability to break down and analyze various types of data (e.g. Employee reporting, injury & damage data, and flight data) across the enterprise
- Skilled in using Business Intelligence tools (e.g., Tableau, Alteryx and R) and/or flight data analysis software (e.g. GE Event Measurement System)
- Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)
- Ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules
Education
- Required: High School diploma or GED
Experience
- Intermediate level experience, fully functioning broad knowledge in:
- Business process development (analysis, design, and/or programming)
- Developing and supporting technology applications
- Working with data and database management
- Developing data reporting tools
- Working with business intelligence tools (e.g., Tableau, Alteryx, R, or similar) and/or flight data analysis software (e.g. GE Event Measurement System)
- Preferred: Experience in Python, Alteryx, Tableau
Physical Abilities
- Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
- Ability to communicate and interact with others in the English language to meet the demands of the job
- Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
- Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
- Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must be at least 18 years of age
- Must be able to comply with Company attendance standards as described in established guidelines
- Ability to travel and work extended hours as needed, based on operational needs
Pay & Benefits: Competitive market salary from $82,800 - $92,000 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you'll love: * Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) * Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings** * Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** * Competitive health insurance for you and your eligible dependents (including pets) * Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. * Explore more Benefits you'll love: https://careers.southwestair.com/benefits *Pay amount does not guarantee employment for any particular period of time. **401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits ***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.
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