Business Systems Analyst (Categorical)

1. Applies advanced business analysis concepts to identify, evaluate and define highly complex systems scope and objectives based on advanced knowledge of applicable business practices, processes and systems and industry standards to meet end-user needs. Works at the highest technical level of various phases of systems analysis. Considers the business implications of applying technology to the current and future business environment.
2. Initiates, designs or modifies highly complex systems and procedures where standardized policies or procedures may or may not exist. Creates highly technical specifications for systems with broad impact.
3. Develops unit integration and acceptance testing plans and scenarios. May lead cross-functional teams to address complex business or systems issues.
4. Performs highly complex analysis of business and user needs, documentation of requirements and translation into proper system and process requirement specifications. Provides advanced support and training on new applications.
5. Develop process and system implementation plans.
6. Consults with end users together and clarify data and reporting needs for complex business intelligence solutions and analytics. Writes queries, develops report templates, and dashboards.
7. Performs predictive analysis and forecasting to provide information that supports organizational goals.
8. Mines data to quantify relationships and identify issues warranting further analysis.
9. Conducts industry benchmarking analysis and develops quantitative business cases. Presents recommendations to managers.
10. Identifies and analyzes errors and problems for end users, developing and applying functional solutions and/or conducting specific training as needed.
11. Conducts on-going analyses of data sources and data sets. Identifies issues and collaborates on developing solutions to data management challenges.
12. Participates in developing and/or delivering curriculum for end user training to ensure user competence, data access, and optimal performance of BI tools and processes.
13. Serves on internal committees and participates on cross-functional teams to solve business, process, service and / systems issues.

• Advanced knowledge of business and process analysis functions
• Experience with process analysis, systems analysis, process architectures and systems analysis methodologies and practices including traditional waterfall, Agile, Agile Scrum, UML, UML Enterprise, et cetera.
• Understanding of complex process and systems requirement documentation standards, such as Use Case modeling, User Story creations and narrative description.
• Advanced knowledge of related areas of IT.
• Knowledge relating to the design of processes and software across the organization
• Advanced skills and methodologies associated with process and software design, modification and implementation.
• Thorough knowledge of relevant internal databases, BI applications and tools. Ability to produce high-quality reports and documentation. Demonstrated analytical and problem-resolution skills.
• Knowledge of computer flow charts and programming logic and codes.
• Business process and data modeling.
• Advanced knowledge of business processes and procedures.
• Demonstrated testing and test planning skills.
• Knowledge of project management principals.
• Strong analytical and problem-solving skills to manage complex information, assess problems, and develop and effective solutions.
• Detail oriented, with ability to manage time and organize competing priorities.
• Strong interpersonal skills for effective collaboration with a broad range of professional and technical staff.
• Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non- technical personnel at various levels in the organization. Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization.

• Self-motivated; ability to work independently and as part of a team.
• Learn effectively and meet deadlines.
• Demonstrates problem solving skills.
• Produce reports and documentation.
• Relay Complex information, verbally and in writing, in a clear, concise manner.
• Communicate technical information to technical and non-technical personnel at various levels in the organization.
• Evaluate and interpret end user information requirements.
• Analyze and develop business and technical requirements.
• Serve as a technical resource providing advice and counsel on business intelligence issues.
• Interpret and evaluate client informational needs and to determine appropriate alternative solutions.
• Complete journey /process mapping / develop technical business requirements.
• Create reports and presentations for business uses.

• Establish and maintain effective working relationships.
• Sensitivity to and understanding of, the diverse academic, socioeconomic, cultural, linguistic, ethnic backgrounds and disabilities of community college students and staff.

This is for the categorical funded (Student Equity and Achievement (SEA) Funds)