Business System Analyst

Description:

We can facilitate w2 and corp-to-corp consultants. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $28 - $33 / hr. w2

Scope of Work: This resource will be supporting projects and reports for the current team while they focus on the HANA integration.

Top Skills/Requirements:

• Strong Excel skills are essential
• Experience in Salesforce and SAP is a plus.
• Project support experience is a plus.

Technical Support/Business Expertise:

• Provide technical knowledge and support for operational system/application and procedural issues.
• Assist in finding technical solutions to meet business goals.
• Work in phases of systems analysis, considering the business implications of technology applications.
• Provide ongoing user support for ad hoc questions and service requests.
• Deliver timely and accurate reporting on inventory, productivity, user activity, and system performance.

Issue Resolution:

• Resolve medium, moderately complex production issues by performing initial triage and troubleshooting.
• Develop business processes and solutions to ensure quality, cost-effectiveness, and regulatory compliance.
• Coordinate with IT, other teams, and vendors to communicate issues and implement long-term remedies.
• Develop system support processes and coordinate daily to resolve production support issues.

Project/Program Support:

• Collaborate on projects and initiatives with business and IT by documenting business requirements and preparing functional specifications.
• May act as Business Lead/Coordinator on moderate single area/department projects.

Business Testing:

• Coordinate testing plans with Business area and IT.
• Serve as point of contact for business testing activities.
• Document and execute test plans and scenarios.
• Analyze and verify testing results for accuracy and completeness.
• Provide impact assessments and assist in formulating recommendations regarding issues and risks.

System Configuration:

• Configure and maintain system tables and data elements across multiple environments.
• Implement configuration changes to improve system performance and user efficiency.
• Monitor configuration for accuracy and compliance with change control processes.

Hiring Requirements:

• Bachelor's degree or advanced degree (where required).
• 3+ years of experience in a related field, or 5+ years in lieu of a degree.
• Proficiency in Microsoft Excel is required.