Institutional Trust Relationship Manager, AVP
We invite you to explore the award-winning culture, people, rewards, and opportunities that make Comerica Bank so special. Make your next career choice a confident one. The Institutional Relationship Manager role will be responsible for overseeing the administration of all assigned client relationships including the delivery of high-quality products/services, conducting productive client/prospect meetings, obtaining complete and accurate account documentation, and ensuring profitability of all assigned relationships.
Position Responsibilities:
Business Development
- Review existing and potential client business scenarios to identify new business development and cross selling opportunities. Assist in the preparation of RFP responses.
- Conduct new business presentations to clients, prospects, and industry professionals in accordance with established programs and procedures. Achieve annual new business goal.
Customer Service
- Interact with Unit Manager and schedule and conduct client calls/annual reviews in accordance with established programs and procedures.
- Work closely with Team Leaders, Trust Analysts and other internal colleagues to ensure that all account activities are processed in a timely and accurate manner.
Profitability/Compliance
- Oversee the new account opening process to ensure document files contain all required legal documentation.
- Monitor and ensure that all management and exception reports are updated in accordance with established procedures.
- Understand and adhere to all department policies/procedures, as well as all regulatory/fiduciary issues and requirements to minimize Bank and client risks.
- Ensure that fees for all assigned client relationships are accurately invoiced, receivables monitored and that fees are collected in a timely manner to assist in meeting departmental revenue objectives.
- Refer clients and prospects to other departments to assist them in meeting their specific needs while helping the bank simultaneously achieve its revenue goals.
Travel
Occasional travel.
Position Qualifications
- Bachelor's Degree from an accredited university
- 6 years of experience in client management
- 4 years of experience utilizing Microsoft Office Suite
- 1 years of experience in sales
Work Best Category: Category C - Days in the office will either be designated days or will vary week to week from 2-5 days
Hours: 8:00am - 5:00pm Monday - Friday
Salary: To Be Determined Based on Individual Experience
About Comerica We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.
Upon offer, Comerica conducts a comprehensive background and fingerprint check.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.
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