Job Description
Provides expertise in the area of learning and organizational development including, but not limited to, strategic thinking relevant to leadership, learning, team-building, performance, and change management strategies. Assists in global functions that support the health system's development as a learning organization and overall workforce development. This is an incredible opportunity to be a part of the Epic Transformation at Northwell Health! Training will be provided to become a credentialed Epic Trainer. This role will require travel to multiple sites, 5 days per week, has varied shifts available and may require one weekend day.
Job Responsibility
1.Participates in the development, implementation, and evaluation of training programs for use throughout the hospital, practice, corporate and site management; partners with managers, supervisors and trainers to ensure training programs and procedures are followed constantly.
2.Conducts training sessions through blended approaches such as instructor lead classroom training, Q&A sessions, side-by-side support, webinars and e-learning; analyzes and collaborates with staff and leadership in identification of problem areas resulting in recurring errors and duplicate records.
3.Assists in developing training materials, reference guides, and job aids. Adjusts curriculum and schedule as needed.
4.Conducts training session surveys to gather feedback to improve future training; makes recommendations for improvement to management. Reports on outcomes of all training sessions.
5.Assists in all aspects of the logistics surrounding training; ensures rooms and materials are available and in order for training sessions.
6.Develops and delivers presentations to Physicians, Senior Management and stakeholders regarding impact, current state and trends. Educates hospital, practice, corporate and site management.
7.Operates under general guidance and work assignments are varied and require interpretation and independent decisions on course of action.
8.Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
Job Qualification
- Bachelor's Degree required, or equivalent combination of education and related experience.
- 1-3 years of relevant experience, required.
- Teaching or training experience is a plus
- Strong customer service / interpersonal skills highly preferred
- Ability to travel where needed throughout the Northwell system
- Multiple shifts available, 5 days per week, 7AM to 3PM, 3PM to 11PM, 11PM to 7AM
- Training will be provided for Epic certification as a Credentialed Trainer
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).