Tort Claims Representative

Are you passionate about insurance and accountability? Take on a new challenge and join the Department of General Services (DGS), Bureau of Finance and Risk Management as a Tort Claims Representative. In this beginning level professional work, you will participate in the investigation and adjudication of tort claims made against and on behalf of the Commonwealth. With our Tort Claims team, you can find fulfillment in your work by ensuring that incidents are investigated and adjudicated properly for the benefit of all people in Pennsylvania!

In this position, you will investigate, evaluate, negotiate, and resolve tort claims pertaining to automobile and other property damages. This includes determining tort exposure and establishing reserves, conducting interviews, obtaining detailed claim evidence, consulting with experts, evaluating liability and damages, and negotiating settlements. Additionally, work involves assisting constituents with the incident submittal process and triaging new incidents to determine liability. You will also prepare full, formal reports summarizing opinions, case details under applicable law, and issues of case claim disposition strategy or settlement evaluation based upon analysis of facts, evidence, damage, and injury.

While this role will rely on your independent decision-making, effective communication, and problem-solving skills, you will have the opportunity grow and develop your skills by collaborating on more unique cases and seeking guidance and direction from your supervisor on cases of abnormal complexity. Do not miss this opportunity to grow and thrive in a dynamic and collaborative work environment!

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) full-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• A bachelor's degree; or
• Two years of technical experience in evaluating or processing claims, or interviewing consumers to obtain or review financial, insurance or personal information or records to determine next actions, and an associate's degree; or
• Four years of technical experience in evaluating or processing claims or interviewing consumers to collect or review financial, insurance, or personal information or records to determine next actions; or
• An equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.