The Server Platform Engineer - Senior is responsible for the management, deployment, and support of allWindows and Linux servers operating in the Baptist Health enterprise environment and under the purviewof the Platform Services team. The position participates in the management and support of data protectionservices, server vulnerability management activities, and server infrastructure monitoring and automationservices. The position is responsible for managing infrastructure throughout the region in multiple datacenters and in a hybrid-cloud model. The Server Platform Engineer works closely with other members ofthe Platform Services department, as well as various other IT teams and project managers, to design andimplement complex business solutions which may include participation in multiple simultaneous enterpriseIT project initiative.
Essential Duties:
* Deploy, manage, and support Windows and Linux virtual servers on premises and those hosted oncloud platforms such as Azure, AWS, or GCP
* Provide subject matter expertise in at least one domain of responsibility of the Platform Services - Server Infrastructure team such as Windows/Linux servers, data protection services, cloud, orautomation/IaC.
* Work closely with the Baptist Security team to address server vulnerability management goals; thisincludes automated and manual server patch deployment and security remediation efforts.
* Participate in Disaster Recovery and Business Continuity initiatives to ensure supported systemsmeet availability requirements.
* Assist with data protection management services to ensure system data is protected andrecoverable.
* Provide server monitoring and system availability services to application analysts and service lines.
* Resolve support tickets routed to the Platform Services - Server Infrastructure team.
* Interact with Business Analysts and peers and participate in system initiatives as required throughprojects, day-to-day support or ad-hoc requests.
* Participate in a 24/7 weekly on-call rotation.
* Analyze system processes and improve quality and efficiencies utilizing automation scripts andplatforms such as PowerShell, Terraform, or similar tool.
* Provide expert fault resolution and root-cause analyses for system outages.
* Assist with quarterly system reviews, server life-cycle management, system tuning, and requiredmaintenance to keep critical system components secure and performing optimally.
* Make recommendations for purchase of hardware, software, and infrastructure components.
* Provide weekly updates to management for internal team assignments and external projects.
Minimum Education, Experience, Training and Licensures Required
Associate degree
Six years total related experience, in lieu of degree
VMware, Microsoft, Red Hat, and cloud certifications or equivalent preferred