Dispatcher

Job Description:

Baptist Health is looking for a EMS Dispatcher to join our team in Louisville, KY

The EMS Dispatcher is responsible for compiling all relevant EMS patient transport support documentation such as PCS forms, EMTALA forms, Face Sheets, etc. Responsible for collating all EMS records before patient transport or within 48 hours of transport. Using an approved Emergency Medical Dispatch program, appropriately triage all calls based on severity (emergent) need and provide dispatch services with 10% or less error rate. Update EPIC and iPCR (or other electronic patient care reporting system) with a 5% or less error rate. Responsible for the integrity of data prior to submission to billing company. Actively monitors information entered into EPIC and ePCR forms and maintains knowledge base of current data practices within the organization.

Requirements

• High School Diploma or GED required, EMT education preferred.
• Minimum of 1 year prior dispatch/communication experience required
• Working knowledge and use of MS Office products
• Must obtain Certified Ambulance Documentation Specialist (CADS) within 1 year from hire date