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Account Manager - Oil Free

Ingersoll Rand
life insurance, paid time off, 401(k)
United States, Texas, San Antonio
12774 O'Connor Road (Show on map)
Dec 23, 2024
Account Manager - Oil Free

BH Job ID:

1903

SF Job Req ID:

12249

Account Manager - Oil Free

Title:
Account Manager
Location:
San Antonio, TX

About Us:

Ingersoll Rand is a Fortune 500 company with a passion for making lives better. We do this by living our values and through a relentless focus on the success of our customers and partnering with our employees to think and act like owners. We believe in sustainability through the development and distribution of a broad range of global brands designed to meet the needs of our customers in both efficient and responsible ways. Ingersoll Rand is a diverse and inclusive environment. For more information, visit www.IRCO.com.

Job Overview:

Our Compression Systems and Services Customer Center is hiring an Account Manager to join their team. In this role, you will be responsible for driving sales and service activity for plant air centrifugal (PAC) equipment in a specific territory in South Texas. This position involves quoting, strategizing, prospecting, and developing relationships to achieve revenue targets, maximize profits, increase market share, and maintain customer loyalty. The role is a unique blend of supporting a major distributor and selling directly to customers.

Responsibilities:


  • Generate Revenue: Drive sales of equipment, service contracts, and offerings within the defined geographic territory. Develop existing customer relationships and secure new accounts to expand IR presence. Design compressed air solutions to meet industrial customer needs. Products include compressed air equipment, accessories, turnkey installations, service contracts, parts, service, rental equipment, and energy audits. Stay updated on product knowledge, industry standards, and training. Execute strategies for continuous improvement and customer satisfaction. Meet or exceed all assigned sales targets.
  • Develop People Capabilities: Provide selling skills and product/service training for dealer sales personnel as needed. Partner with the services team to anticipate and meet customer needs.
  • Manage Cash: Ensure all orders are accurate and supported by correct documentation. Resolve customer disputes and manage costs associated with selling efforts, including travel and entertainment.
  • Ensure Safety Compliance: Adhere to safety rules during field visits and within the customer center.
  • Earn Customer Loyalty: Collaborate cross-functionally with service teams to troubleshoot customer issues or offer unique solutions.
  • CRM Management: Maintain accurate and updated records in the Customer Relationship Management (CRM) database, including customer interactions, assets, agreements, contacts, and opportunities. Provide feedback on market conditions and track sales pipeline and daily reporting.


Requirements:


  • High school diploma or GED required; Bachelor's degree in engineering, engineering technology, business, or a related field preferred (or equivalent combination of education and experience).
  • Minimum of four (4) years' experience in an industrial sales business setting.
  • Knowledge of Salesforce preferred.


Core Competencies:


  • Excellent relationship-building and interpersonal skills, including verbal, written, and presentation communication skills.
  • Proven ability to establish and maintain strong customer relationships.
  • Honest, self-motivated, and team-oriented.
  • Ability to work independently and collaboratively within a team environment.
  • Mechanical and electrical expertise required.
  • Strong analytical skills to assess customer needs and recommend technical solutions.
  • Tech-savvy; proficiency with Salesforce is preferred.
  • Demonstrated business and sales acumen, including account prospecting, value selling, and navigating customer organizations effectively.
  • Exceptional prioritization and time management skills.


Travel & Work Arrangements/Requirements:


  • Regional travel to customer sites within the assigned geographic territory is required.
  • Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations, including but not limited to DUI (in the past 5 years), hit-and-run incidents, license suspension, reckless/careless driving, or multiple minor infractions within the last 3 years.


What We Offer:

At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.


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