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Customer Service Representative

WaFd Bank
USD $35,360.00/Yr.-USD $42,500.00/Yr.
life insurance, parental leave, paid time off, sick time, tuition reimbursement, 401(k), stock options
United States, Idaho, Boise
2304 North Cole Road (Show on map)
Dec 24, 2024

Customer Service Representative
Location : Location

US-ID-Boise



Location : Address

1001 W Idaho Street


Location : City

Boise


Location : State/Province

ID

ID
2024-3341

Category
Retail Banking

Position Type
Full Time

Min
USD $35,360.00/Yr.

Max
USD $42,500.00/Yr.



Min

USD $35,360.00/Yr.


Max

USD $42,500.00/Yr.


Job Summary

Love What you do and make a difference . . .
We are looking for a Customer Service Representative ("CSR"). This is an entry level teller position responsible for day-to-day delivery of exceptional service to our clients. As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.
Consider joining our team if you want:
    An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and one another
  • To start a professional career with Monday through Friday work hours and weekends off
  • A career that provides opportunity for growth; promoting from within is our top priority
  • A comprehensive benefits package including: Health, Dental, and life insurance; Vacation and
  • Sick Leave; generous retirement contributions; and opportunity to earn a bonus
What you will need to succeed:
  • A smile and great attitude
  • Highly developed sense of integrity and strong work ethic
  • Personable and outgoing; able to talk with clients and build rapport and relationships
  • Great attention to detail and providing accurate service
  • Technically savvy; able to use multiple computer systems and ability to adapt to change
  • Adherence to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.


Qualifications

Education/Skills/Training:

  • High school diploma or approved equivalent.
  • Basic math skills, 10-key and keyboarding.
  • Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook.
  • Well-developed smart phone and digital channel skills.
  • Must be organized and display excellent communication skills and a personable attitude.

Experience:

  • Previous work in retail, consumer service delivery, or client relations.


Benefits

At WaFd Bank you get all of these great benefits!

  • Paid time off for vacation, sick days and holidays
  • Health insurance
  • Stock options
  • Generous 7% 401(k) employer matching*
  • Paid Parental Leave
  • Life and AD&D insurance
  • Long-term disability
  • Tuition Reimbursement
  • Employee assistance programs
  • Pre-tax health and dependent-care spending plans

WaFd Bank Benefits Summary - Click here for more information



EEO Statement

We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375

EEO is The Law - click here for more information

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

EEO Policy Statement - WaFd Bank

Know Your Rights: Workplace Discrimination is Illegal - click here for more information

Pay Transparency Nondiscrimination Provision - click here for more information

CCPA Notice at Collection for CA Employees and Applicants



Requisition Post Information* : Posted Date

12/24/2024
Applied = 0

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