Principal Wireless Eng I

This position is eligible for our Hybrid Work Policy. Eligible employees can work from home up to one day each week.

JOB SCOPE

This role is responsible for providing technology leadership for the development of wireless access technologies including WiFi and 5G mobile, RF engineering design and system performance, and deployment support. Drive the wireless technology roadmap with stakeholders, i.e. product, engineering and operations as well as vendors and partners. Responsible for defining and developing Charter's wireless access technology architecture and driving the implementation of this unified Charter solution, allowing wireless access for customers.

DUTIES AND RESPONSBILITIES

• Responsible primarily for the Wireless Radio Access Network (RAN) related infrastructure and products but will be required to closely collaborate with other engineering and product organizations, vendors, partners and standards and policy organizations.
• Assess new products requirements and develop technology solutions and architecture design to support them.
• Produce Technical Bulletins and relevant technical documentation to deploy and manage WiFi network infrastructure.
• Test and certify new Small Cells, Home/SMB Routers, Wireless AP (Access Points) and Controllers products.
• Support the deployment of WiFi and 4G/5G Small Cells Access Networks.
• Support Business Services with selling Wireless Services to vertical businesses. Provide site surveys and RF design as well as assist in opportunity assessment, presentation, and negotiation with potential customers.
• Work with Operations to resolve WiFi and mobile access network issues that could impact the business and/or the customer.
• Develop tools and processes for Site Survey, RF design, deployment and operational support for WiFi and mobile access network.
• Responsible for new technology development and validation to include: studying new technology trends, formulating impact statement of such technologies on Charter's wireless technology strategy and services offering, validating the capabilities of such technologies through lab evaluation and possibly field trials.
• Develop a long-term technology evolution roadmap (3-5 years) articulating the strategic decision points, technology evolution plan and recommendations with regard to technology and network infrastructure investments.
• Perform lab evaluation and field trials to validate new technology concepts in RAN, Fixed-Wireless and wireless backhaul technologies.
• Contributes and represents Charter in relevant industry and standards forums.
• Support Charters' mobile strategy with technology expertise to assess the feasibility of new business opportunities.
• Intellectual Property creation, patent filing and promotion of such IP through the contribution to relevant standards and industry forums.
• Support Charter's Regulatory Affairs with wireless activities and represent Charter in meeting to provide technical expertise.
• Provide a robust wireless connectivity experience around the home through the use of a single access-point or multi-AP managed solution.
• Monitor, detect, and remediate WiFi related issues using RRM/SON (Radio Resource Management/Self-Organizing Network) solutions.
• Develop Carrier grade Video over WiFi solutions and supports new initiatives related to WiFi First, Hotspot 2.0, and other mobile roaming efforts.
• Drive new innovative technologies and approaches (802.11ad/ay, UWB, BNC, Mesh Network, and others) for increasing the performance, reliability, and QoE (Quality of Experience) for customers, while driving down the CPE cost.
• Support other initiatives that may include improving network security, virus detection, and virtualization of network functions, along with new applications running on the Router to support new services that Product may request.
• Support efforts to maximize the performance of Spectrum WiFi (public WiFi infrastructure), while protecting the performance and experience of users on their own private SSID.
• Support new wireless technologies for IoT activities.
• Develop tools and processes for Site Survey, RF design, deployment and operational support for WiFi & Wireless Access Networks.
• Analyze complex business needs presented by the user community and/or clients and recommend technical solutions.
• Produce detailed time line for each product release and implement effective project control by monitoring the progress of the software release and reporting the status.
• Review all business requirements, designs, code and unit test plans where applicable.
• Provide recommendation to product development organization with the objective of optimizing cost, reducing complexity and improving user experience.
• Participate on all hardware and software evaluations and maintain vendor contracts.

BASIC / MINIMUM QUALIFICATIONS

• BSEE in Electrical/Computer Engineering or equivalent
• Minimum ten (10) years of Technology Development & Management experience
• Minimum five (5) years of Technology management experience working with the top MSOs, Telco, satellite operators or major wireless vendor in the U.S. experience

REQUIRED JOB QUALIFICATIONS

• Knowledge in wireless access technologies including WiFi, 4G-LTE, familiar with 5G and a clear track record of excellence managing the wireless access engineering systems within an organization of a well-known media brand
• Hands-on experience with a broad range of wireless access technologies including WiFi, 4G-LTE and IoT as well as competency with key networking elements such as routing, switching, and security
• Ability to lead complex projects working with a matrix team of engineers at junior and senior levels across the different Engineering Organizations
• Demonstrated technology expertise, proven leadership skills, excellent written and oral communication skills, superb technical skills, and a strong customer-service orientation
• Familiarity with the CPE Wireless Gateway and Router designs and roadmap plans for all major Operators in the U.S
• Operational experience with WiFi and 4G-LTE
• Ability to communicate with all levels of management
• Ability to manage and deliver against several initiatives simultaneously
• Ability to prioritize and organize effectively
• Ability to make decisions and solve problems while working under pressure
• Ability to communicate effectively verbally and electronically
• Demonstrated project management experience
• Some Travel Required: Up to 25%

PREFERRED QUALIFICATIONS

• MBA or MSEE
• Some management experience