Full Stack Lead Software Engineer (Hybrid)

Full Stack Lead Software Engineer (Hybrid)

Cognizant is looking to hire a motivated and skilled Full Stack Lead Software Engineer, to join our team, an individual who communicates with end-users (clients) and interacts with technical teams, and troubleshoot end-users' issues and determine the root cause of the issue/

Cognizant Digital Practice helps clients reinvent products, experiences, and business models to create new value, differentiation, and drive revenue in the digital economy. We take an Experience centered approach which uses human insights to take ideas from vision to outcome and building end to end experience solutions that enables brands to transform their customer and employee experiences using design, marketing, and commerce capabilities

Job Location: Plano, Texas

Day-to-Day Responsibilities:

• Communicate with end-users (clients) and interact with technical teams
• Troubleshoot end-users' issues and determine the root cause of the issue - Troubleshoot and resolve complex technical issues, providing timely and effective solutions to ensure minimal disruption to the end-users
• Providing data fixes to resolve backend data related issues
• Provide detailed documentation for code-level defects
• Lead sub-production upgrade activities for responsible applications
• Learn end-to-end flow for new applications
• Monitor applications, handle outages/maintenance/upgrade activities
• Be pro-active and determine ways to improve application performance (infra and app specific)
• Ensure the performance, quality, and responsiveness of applications by conducting thorough continuous monitoring/testing/code & infr0061 walkthrough
• Provide technical guidance to the application team in case of issues determined during troubleshooting
• Utilize AWS services and monitor key performance indicators to determine how the application is running
• Stay updated with the latest industry trends and technologies, continuously improving skills and knowledge to enhance project outcomes

Key Qualifications:

• With 9+ years of experience
• AWS Services Knowledge/experience - Cloudfront, Route53, Security, Certificate Manager, Logging, Lambda, S3, EC2 and other key services
• Graphana experience
• ServiceNow experience as an end-user as this will be the ticketing tool
• Database knowledge and expertise - SQL, DynamoDB, PostGre, SubProd data refresh, Data fixes
• Good expertise in NodeJS, Java, Angular
• Very good troubleshooting and application support expertise as it requires app monitoring, outage handling, upgrade and maintenance activities including infrastructure level support handling
• Excellent communication skills - requires interaction with multiple teams, end-users, infrastructure point of contacts and pro-active communication with different teams
• Good problem-solving skills

Why Choose Cognizant?

It takes a lot to succeed in today's fast-paced market, and Cognizant Technology Solutions has become a leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core.

Our associates enjoy robust benefits and training opportunities from our industry recognized, award winning Academy team. You will have access to hundreds of technical trainings to keep your skillsets fresh and have opportunities to obtain certifications on the latest technologies.

If you're comfortable with ambiguity, excited by change, and excel through autonomy, we'd love to hear from you!

Benefits:

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

* Medical/Dental/Vision/Life Insurance

* Paid holidays plus Paid Time Off

* 401(k) plan and contributions

* Long-term/Short-term Disability

* Paid Parental Leave

* Employee Stock Purchase Plan

Apply today!