Revenue Operations Manager

New Relic
$102,000-$138,000 USD
parental leave, paid holidays, flex time, 401(k)
United States, Washington, Seattle
Dec 27, 2024
Your opportunity New Relic is looking for an experienced Revenue Operations Manager to drive analytics excellence and provide actionable insights that optimize the performance of the global sales organization. The primary focus of this role will be on gathering requirements for analytics, performing data analysis, creating impactful Tableau dashboards, and managing ad hoc reporting to support strategicdecision-making. As a key member of the Sales Strategy & Programs team, you will collaborate with global stakeholders to deliver high-quality data visualizations, ensure consistent reporting standards, and uncover opportunities to enhance sales effectiveness. You bring strong technical expertise in analytics and data visualization, coupled with a deep understanding of business operations and sales processes. This is a high-impact role where your ability to deliver precise, insightful, and actionable analytics will contribute significantly to the success of the sales teams and overall business growth. What you'll do Gather and document business requirements to support analytics and reporting needs for sales and cross-functional teams. Build and maintain Tableau dashboards and build reporting to provide clear, actionable insights for decision-making while working as a direct liaison between the Revenue Operations and Enterprise Analytics organizations Conduct in-depth data analysis to identify trends, evaluate performance, and highlight opportunities for growth. Develop ad hoc reports and visualizations to support leadership and stakeholders with real-time data and insights. Work closely with sales leadership and operations stakeholders to align analytics and reporting deliverables with strategic priorities. Collaborate with cross-functional teams such as Sales, Marketing, Finance, and Pre/Post Sales Technical teams to integrate data and streamline reporting workflows. Continuously review and refine data processes and tools to enhance reporting accuracy and efficiency. This role requires 5+ years of experience in data analysis, sales operations, or financial analysis, with a focus on analytics andvisualization. Expertise in Tableau and Snowflake (or similar BI tools) for dashboard creation and analytics. Strong proficiency in Excel for data manipulation and reporting. Experience with SQL Demonstrated ability to gather and interpret business requirements, translating them into technical analytics deliverables. Exceptional communication and storytelling skills to convey insights clearly to both technical and non-technical audiences. Experience with CRM systems such as Salesforce.com or similar platforms. Bachelor's Degree in a relevant field (Business, Analytics, or related). Bonus points if you have Previous experience in SaaS or IT services, with an understanding of go-to-market strategies and revenue operations. Familiarity with additional BI tools or programming languages like Python or R. Knowledge of sales planning, forecasting, or quota management. The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant's skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, a discounted employee stock purchase plan, and other competitive benefits designed to improve the lives of our employees. Estimated Base Pay Range $102,000 — $138,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics' different backgrounds and abilities, and recognize the different paths they took to reach us - including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We're looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers' means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, theSan Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice athttps://newrelic.com/termsandconditions/applicant-privacy-policy