Office Experience Coordinator

Currently seeking an Office Experience Coordinator to provide essential support to the Office Administrator, ensuring our corporate facilities embody the Landscape Forms premium brand. As the first point of contact at the front desk, you will play a vital role in creating a welcoming and professional environment for visitors, team members, and executives, including the Board of Directors. You'll handle a variety of office support and coordination tasks, demonstrating exceptional hospitality, flexibility, and discretion.

Benefits: Landscape Forms takes pride in offering a competitive benefits package including, but not limited to, insurance benefits (available your first day), 401(k), family and parenting leaves, tuition reimbursement, wellness programs, quarterly bonuses, and paid time off.

How You Contribute:

• Manage the flow of the E. Michigan office; creating processes and systems to enhance and streamline company operations
• Maintain general upkeep and cleanliness of the office space such as workspace areas, office supply inventory, conference rooms, indoor plants, and outdoor landscape
• General reception resource with presence at the front desk, such as:
  
  
  
  • handling simple problems
  • engaging appropriate team members to troubleshoot complex issues
  • interacting with customers and vendors, providing impeccable customer service
  
  
  
  
• Support corporate events, including client visits, meetings, and company events.
• Arrange business travel for guests, team members and executives
• Project and clerical support as needed
• Other related duties as assigned

Criteria for Success:

Success in this role requires outstanding customer service skills, professionalism, and the ability to collaborate across departments. From assisting with office operations to interacting with visitors, you'll be instrumental in delivering an exceptional experience that reflects our commitment to excellence.

Education, Experience and Skills for Success:

1-2 years of customer service experience, demonstrating high standards of service. Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Working knowledge of the travel industry. Excellent decision-making skills. Highly technologically proficient, Microsoft Office Suite or related software required. High level of discretion

Physical Requirements and Work Environment:

Onsite work required with some flexibility to work from home. May require work outside of normal business hours (typically planned). The environment is mostly office but may include a shop environment that is noisy and dirty. Reasonable accommodations may be made for individuals with disabilities to perform in principle accountabilities.

Who We Are:

Landscape Forms is the industry leader in integrated solutions of high-design site furniture and advanced LED lighting. For more than 50 years we have produced site furnishings that help designers and other clients achieve beautiful, functional environments that enhance the experience of outdoor space. Our secret is simple. Design, Culture and Craft drive everything we do.