Account Executive

Power your future with Qualus as an Account Executive. The Account Executive is an integral part of the Qualus strategy and maintains and expands relationships with strategically important Clients. Assigned to one or more key accounts, the Account Executive is responsible for pipeline management, relationship management and strategic account planning, while maintaining Client satisfaction as measured by repeat business, meeting revenue goals and Tier Level progression. The Account Executive represents the entire range of services Qualus offers to a specific account however also supports service line leads assigned to that key account as well. The Account Executive will lead the account planning cycle and ensure that the clients', needs and expectations are met by the company. The Account Executive position will report to the Vice President of Account Management.

RESPONSIBILITIES:

Sales Targets: Manages and achieves both overall and service line specific sales targets, account coverage and customer satisfaction targets for the account. Takes accountability for the monthly, quarterly and annual results on the overall account or the specifically assigned service lines per the direction of the Account Management VP.
• Service Line Portfolio Management: Promotes Master Service Agreements with customers to simplify the business process. Represents and promotes all services lines across the business.
• Customer Insight: Develops and maintains detailed understanding of the customer's business strategy, purchasing behavior, organizational structure, customer needs, regulatory drivers, threats, economic trends, and competition. Provides insight to customers by providing knowledge to guide customers as they navigate alternatives.
• Industry & Market Knowledge: Monitors competitors' activity with each potential and existing account and ensures that appropriate response strategies are formulated and implemented. Including but not limited to technical and commercial feedback in accordance with Qualus' ethics and process guidelines.
• Customer Relations: Plans, facilitates and conducts meaningful customer engagements with support from Operations management/Service line leads. Acts as focal point for problem resolution and monitors the successful close out of issues and actions. Able to build lasting, trusting and widespread relationships across the customer's organization.
• Customer & Strategy Teamwork: Participates with Qualus management to develop and execute Key Account Plans. Delivers new insights and connects experts to the customer while respectfully challenging the status quo. Actively engages in critical project touchpoints, anticipates the need for intervention and escalation and takes action to initiate such communication.
• Marketing: Coordinates the use of internal and/or external resources in order to introduce meaningful concepts and solutions for the customer. May include trade show, exposition attendance, executive round tables or organizing more technology specific events for your customers.
• Account Management: Leads the development and implementation of the overall Account Management Plan for assigned accounts or service lines, executive relationship strategy, and coverage plans, while identifying and prioritizing sales opportunities, and implementing recovery plans in the case of off target performance.
• Administration: Responsible for receiving and responding to all proposal requests (including MSA's) and facilitating adherence to the Proposal Process. Enters and maintains relevant sales data into company CRM and other tools including pipeline management, expenses, reports and ad hoc requests for marketing input. Works with business units to resolve issues in a timely and effective manner.

#LI-MG1

• Expertise in business development, sales, or marketing within the power and energy industry
• The ability to develop sales strategies, to provide insight to customers by navigating options and alternatives, and coordinate activities involving multiple functions across a variety of businesses.
• The ability to leverage all aspects of market channels including EPC, ESCO's, Utility Companies, Developers, Engineering Companies, End-Users, and Equipment Manufacturers.
• Strong background in business development with a working knowledge of power systems.
• Experience understanding customer needs and business drivers and using this knowledge to develop account plans and strategies.
• Strong leadership abilities, entrepreneurial spirit and strong sense of urgency.
• Possesses an understanding of customer and company's organizational structure as well as emotional intelligence to determine when escalation is required, as well as the ability to anticipate roadblocks and alert internal & external stakeholders appropriately.
• Able to manage time and prioritize workload independent of direct supervision.
• Possesses strong analytical and communication skills to determine, evaluate, and report reasons for success or failure of sales efforts. Anticipates market changes, and forecasts and is capable of communicating changes in customers' buying patterns and service requirements.
• Cultivates new sales opportunities through effective competitive and market analysis
• Fosters and builds strong working relationships
• Strategic planning and tactical implementation skills

Qualus is a leading pure-play power services firm and innovator at the forefront of the energy transition and transformation, with differentiated capabilities across grid modernization, resiliency, security, and sustainability. The firm partners with utilities, commercial, industrial, data center, and government clients, and renewable and energy storage developers, offering comprehensive solutions through boutique and integrated advisory, planning, engineering, digital solutions, program management, and specialized field services. Qualus also provides software and technology enabled services and develops breakthrough solutions for critical power industry challenges such as distributed and variable resource integration, emergency management, and secure data exchange. The firm has nearly 1,600 professionals, with offices throughout the U.S. and Canada.

It is the policy of Qualus to provide equal employment opportunity to all individuals regardless of their race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, veteran status, or any other characteristic protected by state or federal law. We embrace the diversity of our workforce, are strongly committed to this policy, and believe in the concept and spirit of the law.

Qualus is committed to assuring that:

All recruiting, hiring, training, promotion, compensation, benefits, and other employment-related programs are provided to all persons on an equal opportunity basis without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, veteran status, and any other characteristic protected by state or federal law.

All personnel actions such as demotions, transfers, leaves of absence and other forms of leave, layoffs, recalls, training, and participation in social and recreational programs are administered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, veteran status, or any other characteristic protected by state or federal law.

All employment decisions are based only on valid job requirements.

The Company will take affirmative action regarding the employment of applicants and employees.

Applicants and employees shall not be subject to harassment, intimidation, threats, coercion, discrimination, or retaliation because they have engaged in any of the following activities: filing a complaint with any local, state, or federal agency; assisting or participating in any investigation, compliance evaluation, hearing, or other activity related to the administration of the provisions of any local, state, or federal law, rule or regulation, including affirmative action or equal opportunity laws; opposing any act or practice made unlawful by the provisions of any local, state or federal law, rule, or regulation, including, affirmative action or equal opportunity laws; exercising any right protected by any state or federal affirmative action or equal opportunity law. Among the affirmative action laws noted here are Executive Order 11246, the Vietnam Era Veterans Readjustment Assistance Act, and Section 503 of the Rehabilitation Act of 1973.

Human Resources has the responsibility for monitoring the Company's equal opportunity and affirmative action practices. Department heads are responsible for assuring full compliance with this policy in their respective areas. All employees are responsible for supporting the concepts of equal opportunity and affirmative action, and for assisting the Company in meeting its objectives in these areas.

Qualus maintains affirmative action plans (AAPs) for minorities, women, veterans, and individuals with disabilities. Qualus has programs in place to measure the effectiveness of the Company's affirmative action programs and to otherwise evaluate the Company's efforts to provide equal opportunity and affirmative action to employees and applicants. Any questions regarding the Company's AAPs are to be directed to Human Resources. Those who wish to view the AAP narrative for individuals with disabilities and veterans, contact the Human Resources department during normal working hours.