Patient Care Coordinator

University of Minnesota
dental insurance, life insurance, paid holidays
United States, Minnesota, Saint Paul
Dec 31, 2024
Apply for Job Job ID 366189 Location Twin Cities Job Family LR-Health Care NonProfessional Full/Part Time Full-Time Regular/Temporary Regular Job Code 5001 Employee Class AFSCME Unit 4 - Health Care Add to Favorite Jobs Email this Job About the Job The School of Dentistry's Faculty Practice Clinic is recruiting a Patient Care Coordinator. This position is responsible for processing registrations and appointments of dental patients. The Patient Care Coordinator is an important part of our Faculty Practice Clinic team, helping the clinic run smoothly and contributing to an excellent experience for our patients. The person in this position will be expected to function independently in their assigned duties. We rely on the person in this position to be an excellent communicator and reliable. Position Responsibilities Dental Clinic Front Desk Receptionist: Act as an information source to dental clinic visitors, staff and patients; inform patients of clinic payment policies and collect payments. Schedule appointments in a complex setting. Greet and receive patients and register them in clinic. Balance the collected fees at the end of each workday. Enter all relevant demographic, insurance, and patient information into the electronic chart with minimal errors. Review patient's accounts for financial and insurance information. Answers busy multiple telephone lines for the clinic and provide information regarding clinic policies and procedures. Appointments and billing: Enter appointment and billing information into electronic dental records system. Assist dentists with miscellaneous tasks related to scheduling and patient care. Miscellaneous office responsibilities: Order supplies for the reception desk. Track doctors' time in and away from clinic. Distribute mail. Keep work area and reception area clean and orderly. Other duties as assigned Qualifications REQUIRED QUALIFICATIONS (Please document all required qualifications on application materials): Business College, office skills training, university level education, clerical experience involving contact with the public, or a combination of the above totaling at least four years. Must be able to communicate verbally and in writing; in clear and understandable English. Must have experience with computers, including email. Must have good verbal communication skills, including phone and in-person interaction with customers or patients. Must have the ability to multi task with minimal or no errors. Candidate must be a team player and keep a professional attitude at all times. Must have regular and reliable attendance. PREFERRED QUALIFICATIONS: At least 6 months experience as a receptionist in a dental office setting. Familiarity with dental terminology. Experience with the use and maintenance of basic office machinery. Experience with fax machines, copy/scan machines, credit card and computerized scheduling. A general understanding of dental insurance and collection of payments. About the Department The University of Minnesota School of Dentistry is the state's only dental school and the only dental school in the northern tier of states between Wisconsin and the Pacific Northwest. The School of Dentistry advances health through scientific discovery, innovative education, and the highest quality care for all communities. Our impact extends beyond dental offices to classrooms and clinics throughout the region. We educate dentists, dental specialists, dental therapists, dental hygienists, dental educators, and research scientists. Pay and Benefits Pay Range: $21.63 - $28.11 USD/hour; depending on education/qualifications/experience Time Appointment: 100% Appointment Position Type: Civil-Service & Non-Faculty Labor Represented Staff Please visit the Office of Human Resources website for more information regarding benefit eligibility. The University offers a comprehensive benefits package that includes: Competitive wages, paid holidays, and generous time off Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program Low-cost medical, dental, and pharmacy plans Healthcare and dependent care flexible spending accounts University HSA contributions Disability and employer-paid life insurance Employee wellbeing program Excellent retirement plans with employer contribution Public Service Loan Forgiveness (PSLF) opportunity Financial counseling services Employee Assistance Program with eight sessions of counseling at no cost Employee Transit Pass with free or reduced rates in the Twin Cities metro area How To Apply Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a resume. Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section. To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647. Diversity The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds. The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu Employment Requirements Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment. About the U of M The University of Minnesota, Twin Cities (UMTC) The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations. At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).