Service Contract Sales/Account Representative

SCR
$65,000 - $85,000 annually - Annual salary is with commissions included Full company benefits, including health insurance with company HSA match; company-paid Dental, Life, and Short-term disability insurance; 401k/Profit Sharing; Vacation, Holiday
401(k), profit sharing
United States, Minnesota, St. Cloud
Dec 31, 2024
Job will be posted December 30, 2024 - January 13, 2025 St. Cloud Refrigeration is proud to be family owned and operated for over 60 years! We are the Midwest's leader in commercial refrigeration, HVAC, building automation, and food service design, installation, and maintenance. Family-owned and operated since 1957, SCR's multiple divisions serve all of Minnesota, parts of Wisconsin, North Dakota, South Dakota, Iowa, and beyond. Our customer focus and commitment to quality are second to none! At SCR, our employees are like family. We believe in providing opportunities for both personal and professional growth, based on the understanding that employee satisfaction directly impacts customer satisfaction. The result is the loyalty and longevity of employees who take great pride in their work, and a company our customers can count on. Our Core Values Perseverance / Integrity / Family / Stability / Competency Roles and Responsibilities Identify, target, and secure potential clients in the commercial/industrial markets for HVAC Build and maintain a robust pipeline of prospective clients by means of on-site visits, phone contact, tailored letters, cold calls, and leads list developed by service department referrals and installation projects Meet with clients to assess their HVAC needs; recommend appropriate service contract solutions Conduct post-sale follow-ups to ensure all sales agreements have been completed per company standards, and customers are fully satisfied Foster a working relationship with all departments to ensure smooth delivery and implementation of contracts Keep abreast of industry trends, competitor activities, and changes in regulations to stay competitive and make strategic decisions Prepare detailed service proposals, quotes, and contract agreements; negotiate terms and conditions with customers while ensuring profitability and customer satisfaction Price and bid all projects per the organization's pricing plan and structure Maintain long-term relationships with clients by providing excellent customer service and addressing any concerns or issues that may arise; monitor contract renewals and proactively reach out to clients to ensure continuation of services Additional Responsibilities Forward potential equipment sales opportunities to the appropriate department within the company for follow-up Perform other duties as assigned by supervisor Minimum Requirements Current, valid driver's license Associate's degree in Business, Sales, or related field, OR at least 2 years sales experience Proficiency in Microsoft Office Suite Ability to work remotely or independently as required Strong negotiation and closing skills Excellent verbal and written communication skills, with the ability to present technical information clearly Occasional overnight travel required Ability to problem solve and offer viable solutions to clients Preferred Skills Knowledge of HVAC systems, service, and maintenance programs Self-motivated with the desire to succeed and exceed sales goals Physical Requirements Ability to sit up to eight (8) hours per working day Ability to regularly lift and/or move objects up to 10 pounds Ability to stand, walk, climb, stoop, kneel, crouch, reach with hands and arms, use hands and fingers to grasp and handle objects What's in it for You Health Insurance with company-match HSA Company-paid Dental, Life, and Short-term Disability insurance 401k/Profit sharing Vacation, Holiday, and Sick pay Being a valued & appreciated team member of a premier family-owned company