Lead People Operations Partner

New Relic
$1-$2 USD
parental leave, paid holidays, flex time, 401(k)
United States, California, San Francisco
188 Spear Street (Show on map)
Dec 31, 2024
Your opportunity New Relic is looking for a Lead People Operations Partner based in the US to manage critical HR initiatives and projects within the PeopleOps function. We are seeking a candidate who can think big, lead end-to-end process execution, cultivate collaborative relationships, and complete people initiatives across our global business! The Lead People Operations Partner is both a strategic and a hands-on role that provides programmatic leadership to a matrixed organization and will build a culture of Global Shared Services, launching new people programs that will affect the employee experience, and make a lasting impression at New Relic. This is a great opportunity to own new and exciting people Operation projects to optimize existing or implement new technologies to acquire efficiencies supporting a global organization. We are looking for someone with high energy, passion, and a collaborative background of successfully leading people projects, that make a positive work environment to transform our business! What you'll do Support as Tier 3 our Global HR Operations shared services (GSS) program incorporating HR standard methodologies. Partner with HR team members to understand Global compliance needs, implement robust processes to address potential risks, and improve ease of use of data integrity, reports, and analytics. Support the People service roadmap and manage service delivery in line with objectives and results. Provide strategic direction on Global Immigration, export cases, and escalations working closely with our Immigration Attorney provider Provide operational and administrative support for New Relics Human Resources Business Partners (HRBP) and HR Generalists while also partnering with HR Centers of Excellence (COE) (e.g. Talent Acquisition, Compensation, Benefits, Legal) to manage and perform operational needs of People programs and initiatives. Coordinate US unemployment cases on time Develop subject matter expertise on global operations within the service area; facilitate effective partner discussions. This role requires 6+ years of validated experience in HR People process, policy, and/or program design for service organizations and leading business transformation initiatives with measurable results. Demonstrated Program Management experience working within HR / People Operations Global scaled environments. Strong immigration and global mobility experience Deep understanding of HR Operations, the employee lifecycle process (new hire, Terminations, LOA, benefits...), and optimizing it for efficiencies. Experience working in a Global Shared Services environment specifically in the development of services, such as process redesign, case management-related systems, and employee-centric design. Ability to work with a high degree of autonomy and discretion through an ambiguous environment. Excellent communication, change management, leadership, and analytical skills. Experience in client management and working with cross-functional teams and collaborators. Strong proficiency using G-Suite (including Google Slides, Google Sheets, advanced excel, Word, etc.). Experience with Workday and ticketing systems. Bonus points if you have SHRM, PHR, or other HR certifications. Experience with Asana and Zendesk. Please note that visa sponsorship is not available for this position. The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant's skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, a discounted employee stock purchase plan, and other competitive benefits designed to improve the lives of our employees. Estimated Base Pay Range $1 — $2 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics' different backgrounds and abilities, and recognize the different paths they took to reach us - including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We're looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers' means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, theSan Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice athttps://newrelic.com/termsandconditions/applicant-privacy-policy