Clinic/Practice Assistant, Internal Medicine - Andover
 Mass General Brigham Community Physicians | |
 United States, Massachusetts, Andover | |
| 323 Lowell Street (Show on map) | |
 Jan 01, 2025 | |
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We are seeking a full-time Practice Assistant to work in our Internal Medicine office located at 323 Lowell Street in Andover. The office hours are Monday through Friday from 8:00am - 5:00pm, so schedules are staggered accordingly.
The Practice Assistant provides administrative support to health care providers within the department. Working under the general direction of the Site Manager, the Practice Assistant is responsible for the efficient flow of the patients coming into the practice. This position is responsible for ensuring optimal appointment management, registration, and telephone services. Responsibilities: Leading up to the patient visit, Practice Assistants schedule all appointments and obtain Prior Authorizations from insurances when needed for specific exams. During the patient's visit, the focus is check-in, which includes greeting patients, answering all of their questions, assisting with any pre-visit paperwork/forms, and collecting co-payments. At the conclusion of the visit, during check-out, Practice Assistants are tasked with scheduling follow-up appointments, tests, and/or procedures. Other duties include fielding all incoming telephone calls and triaging appropriately, monitoring patient flow and waiting room activity, and providing general support to practice leadership, clinicians, and peers. Qualifications
We are looking for well-rounded customer service professionals who can multi-task, prioritize, and thrive in a high-volume ambulatory clinic setting!Whether you are an entry-level candidate hoping to learn the healthcare industry from the ground up or a proven healthcare professional seeking a new challenge, the Practice Assistant role is the opportunity for you.
Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. | |