Manager, Asset Protection

Bring Your Amazing Self to Work

At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.

Job Overview

The Manager, Asset Protection - Supply Chain ensures the safety and security of supply chain colleagues and company assets by managing the Asset Protection function and team.

What You Will Do

• Support and provide backup for the Senior Manager, Supply Chain Asset Protection.
• Oversee all aspects of Asset Protection operations to align with company profit and service goals.
• Enforce company and security policies to protect and monitor company assets, alarms, property, employees, and visitors.
• Hire, train, and supervise the Asset Protection team to ensure effective performance.
• Communicate with facility management and Supply Chain Asset Protection leadership regarding shortage and security issues, recommending solutions as necessary.
• Investigate and identify causes of shortage within the facility, including potential internal or external dishonest activity.
• Secure and monitor trailer movements entering and exiting the facility to ensure compliance and safety.
• Manage Asset Protection operations, including staff communication, workload balancing, work assignments, scheduling, throughput levels, and adherence to processing standards.
• Assist in developing and managing departmental budgets to optimize resources.
• Ensure departments meet or exceed performance expectations in areas such as safety, shortage reduction, cost control, quality, processing standards, flexibility, reliability, customer service, and execution of plans.
• Review analysis of activities, costs, operations, and forecasts to evaluate department progress toward goals and objectives.
• Manage and develop direct reports, fostering individual growth and ensuring performance excellence.
• Maintain consistent, clear, and timely communication with subordinates, peers, and senior management.
• Demonstrate regular, dependable attendance and punctuality.
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Leadership and Team Management: Proven ability to hire, train, supervise, and develop the Asset Protection team.

Operational Oversight: Expertise in managing Asset Protection operations, including workload balancing, scheduling, and adherence to standards.

Security and Safety Expertise: Strong knowledge of security policies and practices to protect company assets, employees, and visitors.

Communication Skills: Ability to communicate effectively with facility management, leadership, and team members regarding security and shortage issues.

Investigative Skills: Skilled in identifying and investigating causes of shortages, including internal and external dishonest activity.

Analytical Skills: Proficiency in analyzing operational data and reports to evaluate progress toward goals and objectives.

Budget Management: Experience in developing and managing departmental budgets to optimize resources.

Interpersonal Skills: Ability to build strong relationships and communicate effectively with diverse groups of peers, customers, and leadership.

Adaptability: Resourcefulness and the ability to quickly adjust to changing priorities and situations.

Dependability: Demonstrates consistent attendance, punctuality, and reliability in fulfilling responsibilities.

Who You Are

• Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy's aspires to achieve every day in every way.
• Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply.
• This position requires heavy lifting, constant moving, remaining in a stationary position, and reaching with arms and hands. Involves remaining in a stationary position for at least two consecutive hours, lifting at least 50 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment.
• Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.

What We Can Offer You

• An inclusive, challenging, and refreshingly fun work environment
• Competitive pay and benefits rooted in principles of equity
• Performance incentives and annual merit review
• Merchandise discounts
• Health and Wellness Benefits across medical, dental, vision, and additional insurance
• Retirement Savings Plan with 401k match opportunity
• Employee Assistance Program (mental health counseling and legal/financial advice)
• Resources for continuous learning, career growth, and leadership development
• 8 paid holidays
• Paid Time Off (first year prorated depending on start date)
• Tuition reimbursement program
• Colleague Resource Groups (CRGs) and give-back/volunteer opportunities
• Empowerment and autonomy to perform impactful work with tangible results

About Macy's

Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.

Bring your creativity, energy, and ideas to the Macy's team - Apply Today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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