Executive Assistant to (EVP) and Chief Marketing Officer (CMO)

Requisition 38154: B5 - Executive Assistant to (EVP) and Chief Marketing Officer (CMO)

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Position Overview:We are seeking an organized and proactive Executive Administrative Support professional to assist the Executive Vice President (EVP) of Marketing and Chief Marketing Officer (CMO) in managing their daily operations. This role requires exceptional time management, communication skills, and the ability to coordinate complex schedules, support key Marketing projects, and maintain high levels of professionalism. The ideal candidate will be a detail-oriented, strategic thinker with experience in executive-level administrative support and the ability to thrive in a fast-paced, dynamic environment.

Key Responsibilities:

Administrative Support:

• Efficiently manage the EVP CMO's complex calendar, including scheduling meetings, coordinating travel, and handling logistics for marketing events.
• Prepare, organize, and format documents, presentations, and reports for Marketing meetings, initiatives, and business reviews.
• Handle expense reports, travel arrangements, and other routine administrative tasks to maintain operational efficiency.
• Coordinate and schedule internal and external meetings, conferences, and other marketing-related activities, ensuring optimal use of time and resources.
• Monitor and track communication, ensuring timely follow-ups and that deliverables are met.
• Proactively address and resolve day-to-day administrative challenges, maintaining smooth operations across the department.

Strategic Support:

• Represent Norfolk Southern and the Marketing division by interacting professionally with customers, executives, and stakeholders.
• Assist in the execution of Marketing initiatives, supporting project management, and tracking deliverables to ensure successful completion.
• Collaborate with the EVP CMO in organizing and coordinating Marketing customer events and key initiatives.
• Support in tracking project timelines and milestones, ensuring all initiatives are progressing on schedule.
• Act as a liaison between the Marketing department and other divisions to ensure effective communication on strategic projects and initiatives.

Time and Task Management:

• Help manage the EVP CMO's schedule to ensure both leaders are well-prepared for meetings and commitments.
• Ensure alignment of Marketing priorities with the division's strategic objectives, addressing critical tasks and milestones in a timely manner.
• Anticipate the administrative needs of the EVP CMO, taking initiative to solve problems and ensure smooth daily operations.

Additional Responsibilities:

• Provide administrative support to other Marketing leaders as needed, ensuring the smooth operation of the entire division.
• Collaborate with other Executive Assistants to maintain seamless executive operations across the organization.
• Assist in preparing internal and external marketing documents, including reports, policies, and communications for stakeholders.

Qualifications:

• Proven experience providing administrative support at the executive level, preferably within a Marketing department or similar setting.
• Excellent organizational and time management skills with the ability to multitask and prioritize competing demands.
• Strong communication skills, with the ability to interact professionally with executives, stakeholders, and customers.
• High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other business management tools.
• Ability to maintain confidentiality, demonstrate discretion, and handle sensitive information appropriately.
• Detail-oriented with a proactive approach to problem-solving and task management.
• Ability to work effectively in a fast-paced and dynamic environment, adapting to changing priorities and deadlines.

Preferred Qualifications:

• Experience in Marketing or related industry.
• Familiarity with project management software and tools.
• Previous experience supporting senior executives or C-suite leadership.

This role provides an excellent opportunity to work closely with senior leadership and contribute to the success of the Marketing division at Norfolk Southern. If you are a highly organized and proactive individual with a passion for supporting strategic marketing initiatives, we encourage you to apply.

Reports to: EVP CMO

Company Overview

Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country's population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes. Learn more by visiting www.NorfolkSouthern.com.

At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.

Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.