Retail Operations Manager
Location:
Plano, TX
Schedule:
Mon to Thu onsite / Fri remote
Rate:$25.00 - $29.00/hr
Qualifications:
* Bachelor's degree
* Years of experience: 3-6 yrs
* Retail experience (vs Supply Chain/Logistics)
* Project management
* Advanced PowerPoint
* Advanced Excel
* Experience in executing change management initiatives with established approaches
* Demonstrated experience working with third party accounts and corporate operations team
* Strength in working cross functionally, harnessing a collaborative team environment and being able to lead project work within a large dynamic team and drive end to end planning
* Adaptability to move at the pace of retail and work in a constantly evolving environment, making decisive decisions when needed
* High proficiency in Power Point, Word, Excel and FB Workplace
* Outstanding written and communications skills, time management, and organization skill
* Ability to drive and improve business cadence (planning, scheduling, communication), setting and improving processes, monitoring execution and driving accountability and visibility of progress against goals and objectives
* Ability to travel approximately 10-20% of the time
Description:
Headquartered in Ridgefield Park, N.J., the Company is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We've grown into one of THE most recognized global brands. We consider ourselves relentless pioneers that push boundaries and defy barriers. The company pushes beyond the limits of todays technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPAs ENERGY STAR Corporate Commitment Partner, the Company is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations. Our mission in Retail Operations is to provide our retail field teams with the tools, resources and assets that allows the field the ability to stay up to date and invest time with retail sales associates of all the Company's supported mobile product channels. As a Retail Operations Program manager, you will be responsible for managing multiple field programs that support the teams activities, provide a roadmap of all upcoming activities, contests, forecasting of funds and performance analysis for a field team of over 600+ associates. As the Retail Operations Program Manager, you will be the point of contact for our corporate support teams supporting for our corporate and retail field teams. Through effective communication, strategic mindset, collaboration, organizational savvy, project management and follow up are vital pieces of the job. As a complex organization, the Retail Operations Program Manager will be key in facilitating alignment amongst cross-functional teams and direction to 3rd party vendors. You will collaborate with all retail Account Channels, Marketing, Design, Merchandising, Technology, Service, Finance, HR, Field and the Strategy team. You will gather insights and execute initiatives that improve upon existing field processes and ultimately align to the broader company goals. Provide weekly executive level updates on programs in a way that tells the story of the program and how it will impact retail sell out metrics. You will evaluate metrics and impact through analysis of the field programs currently running and provide structure, accountability and follow up to all field teams and 3rd party vendors. The Retail Operations Program manager will oversee end-to-end strategy, funding, timelines, execution and performance evaluation. Paying close attention to what works well and what doesn't, the Retail Operations Program Manager will be agile in optimizing approach and make necessary adjustment to ensure the programs success.
Responsibilities:
* Manage 3PL vendor relationship including weekly meetings, forecasting and funding, process determination, performance analysis and quarterly business reviews
* Manage all field sales initiatives from strategy, execution and rewards
* Manage marketing field programs from creative through printing
* Support field mapping process to ensure systematic support for all field coverage
* Provide executive level weekly updates of all programs that tells a story of the program and ability to drive sell out
* Provide step by step Standard Operating processes for all field programs including training and program quarterly business reviews
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit https://www.yoh.com/applicants-with-disabilities
to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
YOH Services LLC
Jan 03, 2025