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Practice Manager-Bryan Womens Care Physicians

Bryan Health
United States, Nebraska, Lincoln
Jan 03, 2025

GENERAL SUMMARY:

Provides leadership, direction and supervision of the daily operations of assigned medical practice(s). Plans, designs, implements and maintains programs, policies and management systems of the overall operations of BPN. Leads a multi-disciplinary care team and is responsible for the supervision and performance of such team.

Reports to the BPN Operations Director.

PRINCIPAL JOB FUNCTIONS:

1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values.

2. *Creates an organizational climate built on mutual trust, transparency and a focus on service improvement that encourages teamwork, engagement and supports diversity.

3. *Demonstrates a high degree of leadership, initiative, judgment, discretion and decision-making to achieve organization objectives. Embraces, communicates and promotes effective change and practices a high degree of ethical judgment.

4. *Provides leadership and oversight for the development, integration, coordination and ongoing support for the delivery of health services in an integrated fashion through the management, direction and supervision of the clinic.

5. Participates in the planning and implementation of new technologies, procedures and services to support day-to-day operations.

6. *Develops, recommends and manages capital and operational budgets in support of strategic -initiatives. Investigates and analyzes new revenue enhancing opportunities.

7. Functions as the primary liaison between the assigned BPN site(s) and other departments/managers within Bryan Health to ensure an integrated operation of the facilities within the overall system. Represents BPN on quality and other committees within Bryan Health

8. Ensures development, implementation and evaluation of evidence based, quality clinical nursing practices and staff competencies consistent with nursing research and organizational and national practice standards.

9. Uses data sets to assist in assessing performance, establishing targets, monitoring indicators and trends, evaluating performance results and planning for continuous improvement

10. Assists in effectively resolving the clinical concerns of patients, families and providers.

11. Assists with developing and implementing action plans to optimize patient, staff and provider satisfaction and engagement.

12. Works with providers and staff to maximize patient flow, promote efficiency, increase productivity and use of clinic resources based on patient provider need

13. Develops others by mentoring, advising, coaching, as well as, serving as a role model.

14. Effectively recognizes and promotes the perspectives of patients, their families/caregivers in the delivery of care and decision-making processes, respecting cultural differences and expectations.

15. Ensures applicable privacy and security requirements and intervenes as necessary.

16. Effectively assists with human resource processes, including scheduling; performance appraisals; staff recruitment; selection and retention; training and education; motivation, coaching, and mentoring; and appropriate productivity measures.

17. *Serves as a resource for consistent application of policy and procedure within the organization.

18. Ensures compliance with all regulatory agencies governing healthcare delivery and the rules of accreditation bodies; assists with the monitoring and reporting of such requirements and initiates any quality improvements

19. Prepares, presents and conducts required physician and/or staff meetings efficiently and effectively for identified actions and productive outcomes.

20. *Responsible for maintenance of physical facilities, changes, moves and/or improvements as appropriate for safe, efficient and effective clinic operations.

21. Represents Bryan Health and BPN at public and professional meetings and conferences that enhance job performance and/or networking within the community.

22. Maintains effective supply chain practices within assigned clinic(s). Recommends opportunities for increased efficiencies. Collaborates with other BPN leaders to contribute to and lead other initiatives as assigned.

23. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.

24. Participates in and/or leads meetings, committees, strategic planning and lean projects as assigned.

25. Performs other related projects and duties as assigned.

(Essential Job functions are marked with an asterisk "*". Refer to the Job Description Guide for the definition of essential and non-essential job functions.) Attach Addendum for positions with slightly different roles or work-specific differences as needed.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

1. Knowledge of clinical and management systems, trends, and processes.

2. Knowledge of computer hardware equipment and software applications relevant to work functions and a passion for facilitating effective use of information technology to support operations and patient care.

3. Knowledge of governmental regulations and reimbursement requirements concerning physician office practices.

4. Knowledge of performance improvement, budgetary and financial methods and practices.

5. Knowledge of management and leadership principles and practices.

6. Knowledge of risk management concepts.

7. Knowledge of human resource management practices including supervision, rounding, performance assessments, coaching, and effective use of presence.

8. Skill in conflict diffusion and resolution.

9. Ability to set and facilitate accomplishment of standards and goals aimed at improving past performance or achieving challenging goals.

10. Ability to understand and explain financial information, assist in preparing and managing budgets and coach others in this information and processes.

11. Ability to perform crucial conversations with desired outcomes.

12. Ability to apply complex concepts, develop creative solutions or adapt previous solutions in new ways.

13. Ability to draw implications and conclusions in light of trends and developments, and use these insights to make meaningful change or improvements.

14. Ability to analyze complex data, complete necessary research and prepare comprehensive reports.

15. Ability to hold people accountable to standards of performance and ensure compliance.

16. Ability to energize people and sustain their commitment to changes in approaches, processes, and strategies.

17. Ability to work cooperatively with others as part of a team, including demonstrating positive attitudes about the team, its members, and their ability to accomplish goals and mission.

18. Ability to speak, write, and present in a clear, logical manner, as well as, effectively lead and facilitate meetings.

19. Ability to accurately hear and understand the unspoken or partly expressed thoughts, feelings, and concerns of others.

20. Ability to anticipate obstacles, developments, and problems by looking ahead.

21. Ability to maintain regular and punctual attendance.

EDUCATION AND EXPERIENCE:

Bachelor's degree in healthcare or related field required plus minimum of three (3) years' experience in a healthcare related field with at least two (2) years management experience required or Master's degree in healthcare administration, business administration or other healthcare field. Current Registered Nurse licensure from the State of Nebraska or approved compact state of residence as defined by the Nebraska Nurse Practice Act preferred.

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