Program Assistant- Temporary

Job Title: Program Assistant

FLSA Status: Full Time - non-exempt (Temporary)
Reports to: Shift Supervisor/Facilities Program Manager

Schedule: Varied
Supervises: N/A

Rate of Pay: $21/hour

Closing Date: 2/3/2025

Benefits: Standard; Full-Time, Non-Exempt (Temp) employees are eligible for but not limited to the following:

• Sick leave benefit - 1 day per month, 12 sick days per year (accrual and availability begins at hire)

Function

The program assistant is responsible for the safety and security of the clients and volunteers who are in our facilities including congregate settings and non-congregate settings. Treating all those receiving shelter with dignity and understanding, the program assistant implements the rules of the shelter program fairly and equitably. Any special or unusual concern is to be brought to the immediate attention of the supervisor.

Duties and Responsibilities

• Provide inside and outside security and safety of the building, as well as the shelter population.
• Must always remain awake while on the job for the safety and security of the clients.
• Know and enforce facility rules.
• Supervise nightly shelter registration, providing accurate count for supervisor's use.
• Maintain ongoing professional relationship with all interpersonal contacts. Mediate problems with shelter population.
• Performs security and fire watches both inside and outside of the building.
• Maintain all program materials in an appropriate manner.
• Coordinate cleanup of facility both inside and outside as assigned.
• Provide information and referral to social service programs as needed or refer to appropriate staff as needed.
• Perform record keeping duties.
• Attend all staff meetings as assigned.
• Performs all other duties as assigned.

Education, Experience, Skills, and Qualifications

• Commitment to the mission of The Salvation Army
• Strong communication and people skills
• Demonstrated history of providing professional, effective case management services
• Competent in providing a positive, solution-focused approach to working with troubled program participants
• Able to conceptualize, teach and model case management skills, including motivational interviewing and trauma informed care.
• Experience providing supervision to staff.
• Desire to serve others by building on their strengths
• Competent in working independently within clear parameters in a team environment
• High School diploma or G.E.D. required. Work experience commensurate with the duties and responsibilities preferred.

Physical Requirements

• Ability to maneuver.
• Ability to remain in a stationary position
• Ability to bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull, and reach overhead.
• Ability to operate telephone.
• Ability to lift to 25 pounds.
• Ability to access and produce information from the computer.
• Ability to understand written information.
• Qualified individuals must be able to perform the essential duties of the position with or without accommodation.
• A request to modify or adjust these requirements may be made to your supervisor and HR. The Salvation Army would attempt to satisfy requests if the accommodation needed is reasonable and presents no undue hardship.