IMO Coordinator I

Iteris is seeking an Incident Management Operations (IMO) Coordinator to support our 24-hour Traffic Operations Center. Using cutting-edge technology, the ideal candidate will be monitoring traffic incidents across North America. We are currently hiring for the morning shift, starting from 5:30am and ending at 1:00pm, weekdays M-F, holidays included. Because we monitor real-time traffic, our shifts tend to be non-traditional, so if you're flexible and aren't looking for a typical 9-to-5, this job may be right for you. This entry-level position will be full-time (40 hours per week). A strong candidate will be local to the Madison area with data entry and reading maps, and candidates from all backgrounds are encouraged to apply. Position is currently hybrid/remote, but may eventually report to our office in Middleton, WI.

What you will be doing:

• Proactively enter, edit, and monitor traffic incident information derived from Iteris data feeds, live traffic probes, review of cameras, online traffic reports, social and commercial media, police/fire scanners, and other sources
• Communicate with local agencies regarding traffic incident information
• Report Iteris system performance and feed reliability issues
• Document and maintain traffic incident records as required
• Other tasks as may emerge from time to time

What you need to be successful in this role:

• High School Diploma/Equivalent required
• Experience using Windows, MS Office, and popular mapping applications/services a plus
• Some experience [about 1 year] relating to position [i.e. operations center, IT/Helpdesk, or quality assurance roles] a plus

Iteris anticipates paying between $19.00 and $22.00 for this role. However, actual pay offered may vary depending on job related knowledge, skills, and experience.

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What's in it for you:

• Incentive-based yearly bonus
• 401(k) with immediate matching and no vesting period
• Generous Paid-Time-Off [PTO] benefits
• Comprehensive medical, dental, and vision coverage
• Life insurance
• Medical reimbursement plans
• Disability coverage
• Family-friendly programs
• Education assistance program
• In-house training programs

Iteris, Inc. is a provider of smart mobility infrastructure management solutions and part of the Almaviva Group businesses serving the transportation and logistics industry. Iteris' cloud-enabled solutions help public transportation agencies, municipalities, commercial entities, and other transportation infrastructure providers monitor, visualize, and optimize mobility infrastructure to make mobility safe, efficient, and sustainable. As a pioneer in intelligent transportation systems technology, Iteris' advanced detection sensors, mobility and traffic data, software-as-a-service offerings, and consulting services represent a comprehensive range of mobility infrastructure management solutions that serve customers in the United States and internationally. For more information, visit Iteris' website at www.iteris.com.

The Almaviva Group designs, implements, and manages advanced technological solutions and systems and related logistics structures for companies and public administrations operating in a variety of sectors, including, but not limited to, transport, logistics, agriculture, digital health, defense and security, energy, utilities, financial services, industry, telecommunications, and media. For more information, visit Almaviva's website at www.almaviva.it.

Iteris, Inc. is an Affirmative Action and Equal Employment Opportunity (EEO) employer. We do not discriminate on the basis of age, race, gender identity and expression, color, sexual orientation, marital status, pregnancy or related conditions (including breastfeeding), national origin/ancestry, religion, military/veteran status, genetic information, citizenship status or any other characteristic and group protected by applicable law. Iteris, Inc. complies with the Americans with Disabilities Act to ensure equal access to all qualified individuals with a physical or mental disability. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. A valid driver's license may be required based on essential duties.