Receptionist / Front Desk (Healthcare) (Spanish / Armenian / Mandarin)

22nd Century Technologies, Inc.
Payrate : $18/Hr on w2
United States, California, Arcadia
Jan 06, 2025
Job Title: Receptionist / Front Desk (Healthcare) (Spanish / Armenian / Mandarin) Location with zip code: Arcadia CA 91007 Duration: 3 Months+ Payrate : $18/Hr on w2 Job Description: Temporary Front Office Medical Receptionist. Position is expected to perform medical front office tasks as outlined below. Knowledgeable in Managed Care insurances as well as government payer (i.e. Medicare; MediCal or Medi-Medi) Knowledge of new patient registration in EMR (electronic medical record) system (EPIC is a plus) Skilled in prepping future patient visits by reviewing patient demographics and medical administrative forms such as consents, privacy/HIPAA forms, etc. Skilled in verifying eligibility through health insurance website, phone calls, medical group portals, etc. Knowledgeable in medical groups/IPA authorization submissions. Excellent in following up outstanding items (i.e. MD orders, authorizations, eligibility verification, messages (hospital, insurance plans, patients, doctors, etc.) Skilled in scheduling patients with multi physicians. Skilled in reviewing patient co-pay and obtaining copayment from patients. Check incoming / outgoing faxes and distribute to clinical staff members accordingly. Skilled in reviewing physician orders in EMR and coordinating patient scheduling in other departments. Verifying patient demographics and update information in EMR at each visit. Experienced in documenting outgoing/incoming phone calls in EMR. Excellent in customer service. Greet visitors entering the organization and direct them to the correct destination. Excellent verbal and written communication skills. Excellent interpersonal skills. Demonstrated written and verbal communication skills. Ability to plan and carry out responsibilities with supervision. Knowledge of telehealth and signing up patients onto patient portal. Skilled in answering in-basket messages via EMR in a timely manner. Required Experience: One year experience in medical clinic setting. Candidates' skillsets outlined below must be clearly outlined on their resume; otherwise, application will not be considered. Experience in high volume scheduling and phone handling, as well as experience working in a fast-paced, patient facing, customer service environment. Medical clinic experience is an absolute must-have. Understanding of health insurance and medical terminology required. Spanish or Armenian language fluency. Fluent in Spanish, Mandarin, or Cantonese. High school diploma or equivalent. FTE Conversion/Extension possibility: Not at this time.