Receptionist

Alliant Insurance is hiring a Receptionist at First Jersey Insurance!

Established in May of 1985, First Jersey is dedicated to serving individuals throughout the Tri-State Area on Medicare, Life Insurance, and other insurance needs.

https://www.fjins.net/

POSITION HIGHLIGHTS: Our Receptionist is responsible for receiving and routing incoming calls and greeting visitors in a friendly, professional, business-like manner. Assist support staff with various projects, which include typing, data entry, maintenance of reference materials, mailings and other projects as assigned.

• Full-time, benefits-eligible
• Onsite at our office: 54 Jerseyville Ave, Freehold, NJ 07728
• Hours: Monday-Thursday 8:30 am-5 pm, Friday 8:30 am-2:30 pm

RESPONSIBILITIES:

• Administration Support Functions: Answer, screen, route, and direct calls to the appropriate party in a professional, business-like manner.
• Take complete and accurate messages for individuals who are unavailable to take phone calls or promptly route callers to voicemail.
• Become familiar with senior management priority contacts. Be able to recognize the senior management and owners' phone numbers, voices and be able to greet them by name.
• Develop an overall understanding of the phone system and voicemail. Communicate effectively any phone system, long distance, or voicemail problems to IT and or Supervisor.
• Communicate the time/date of accidental misuse of 911 emergency system to IT for reporting and employee training
• Order, quality check and assist with re-stocking supplies as needed for the office by coordinating with administrative staff when we are low, special events, etc.
• Keep up-to-date desk manual outlining procedures performed by the receptionist
• Front Desk Management: Work collaboratively with fellow staff to maintain coverage at the front desk at all times by coordinating unexpected or unplanned breaks, time off, changes in lunch schedules, etc.).
• Assist with visitors and vendors by confirming appointments, preparing reader boards, creating name badges, managing sign-in records, offering beverages, hanging coats, etc.
• Special Projects: Work collaboratively with fellow staff to advance the values and mission of Senior Market Sales by serving on relevant internal and external committees. Assists with special projects/assignments as requested by members of management.
• Performs other duties as assigned by management.

QUALIFICATIONS:

• High School Diploma, or GED required
• 1-2 years of customer service or administrative experience

PERKS AND BENEFITS:

• Health Insurance*
• Dental and vision insurance*
• 401(k) with company match*
• Paid time off
• Stable, friendly, and professional environment that does not micromanage your work but rather rewards innovation

*Available the first of the month following date of hire

Equal Opportunity Employer; SMS participates in the E-Verify system

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• Freehold, NJ 07728, USA