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Administrative Assistant/Dispatch

Flex-Staff, Inc.
United States, Wisconsin, Eau Claire
4423 Golf Terrace (Show on map)
Jan 06, 2025
Our client is seeking a Service Dispatcher/Administrative Assistant to join their team as an employee is retiring in 2025. This position will start in January with training taking place until their current employee says farewell. Standard office hours start at 7:30am, Monday through Friday. BENEFITS: Our client offers a very nice benefit package once you are hired on directly.
JOB SUMMARY: You will answer phones as the primary phone receiver wherein you will coordinate dispatch service calls. You will also schedule maintenance for contract customers; type up proposals, letters, and invoices; and assist the Accountant with AR data entry and a few other tasks. This is a position with lots of diversity throughout the day as to what tasks you will be performing. Here are a few more specifics regarding what you will get to do:
  • Be the first point of contact to greet customers
  • Retrieve and follow up on overnight messages
  • Set up and maintain tickler cards for maintenance customers
  • Maintain large corporate vendors and schedule service calls
  • Maintain invoice control
  • Maintain customer files
  • Coordinate locating parts, fixtures, etc.
  • Return defective parts to wholesalers
  • Manage the company's Google reviews
Requirements:
  • Strong customer service and phone skills

  • Ability to work in a fast-paced busy environment

  • Ability to adapt to change quickly
  • Understanding of general construction, plumbing and heating components is preferred

TO APPLY:

Email eauclaire@flexstaff.com

Apply online at www.flexstaff.com

Call 715-855-8155 with questions!

Flex-Staff is an Equal Opportunity Employer, which includes providing equal opportunities for protected veterans and individuals with disabilities.

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