PROGRAM FIDELITY MANAGER

Full-time employees will enjoy a competitive benefits package with options for you and your family including:

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Opportunity Employer

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are:

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO:

• At GEO, we believe that diversity in our workforce and the inclusion of a variety of views, perspectives, and backgrounds are integral parts of our company's success.
• We believe that work is more than a place you go every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Summary

The Program Fidelity Manager will be responsible for the fidelity and quality assurance of the specified GEO- operated facilities. Fidelity monitoring and quality assurance of programs could include Core Correctional Practices, specific group curriculum such as MRT, T4C, Cognitive Behavioral Intervention for Substance Abuse, Individual Cognitive Behavioral Treatment (ICBT) sessions, and behavior management systems.

Primary Duties and Responsibilities

• The Program Fidelity Manager trains and coaches Program Managers and supervisors on group observations, coaching, quality assurance processes, procedures, and completing all necessary forms for fidelity purposes.
• Responsible for training, implementing, and coaching program staff on behavior management systems.
• The Program Fidelity Manager provides observation and coaching on interactions between staff and participants.
• Assists with the evaluation of training materials in response to manager requests, audit reviews, contract changes to ensure that training materials are aligned with Evidence Based Practices and support contractual obligations.
• The Program Fidelity Manager assists with developing quality assurance assessment tools used to measure program fidelity at various programs.
• Assists with reviewing and developing evidence-based practice policies and procedures needed to align programming with evidence-based practices.
• The Program Fidelity Manager assists with creating fidelity surveys to measure ongoing program sustainability.
• Works in partnership with Continuum of Care research department to develop intermediate outcomes and monitor trends for program effectiveness.
• May be assigned special projects as needed to support new Company initiatives.
• Performs other duties as assigned.

Minimum Requirements

• Bachelor's degree in Criminal Justice, Social Services, Psychology, Human Services or related field required. Master's degree preferred.
• Thorough understanding of Evidence Based Practices (EBP) and all aspects of correctional programming including cognitive behavioral treatment, substance abuse treatment, academic education, vocational training, motivational interviewing and case management.
• Thorough knowledge and understanding of evidence-based program evaluations, behavior management systems and quality assurance processes.
• Ability to observe and coach group facilitators for fidelity purposes.
• One (1) year of previous training experience including course development and project management.
• Two (2) years of evidence-based program experience preferred.
• General knowledge of Company products, software, and hardware.
• Excellent public speaking and facilitation skills.
• Good interpersonal skills.
• Excellent analytical and problem-solving ability.
• Conflict resolution skills.
• Ability to provide leadership and handle negativity in a training situation.
• Initiative, flexibility and change management skills.
• Knowledge of adult learning processes.
• Project management skills preferred.
• Strong organizational skills.
• Strong decision-making skills.
• Ability to travel frequently with overnight stays.
• Ability to use computers and the necessary software applications used by the department.