Recovery Manager - Collections
APGFCU | |
United States, Maryland, Edgewood | |
1321 Pulaski Highway (Show on map) | |
Jan 07, 2025 | |
Description
APGFCU - Your Community Credit Union! For over 80 years, APGFCU has shared our financial experience and provided valuable products and services to build stability and financial independence, one member at a time. We are looking for those who want to join this movement and become a part of a growing organization. We offer competitive pay and great benefits. Summary: Under the direction of the AVP - Member Solutions, this position will have responsibility for all recovery activities, as well as business support functions within Member Solutions. Manage recovery responsibilities to include managing foreclosures, bankruptcies, estates, repossessions, deceased, and post charge-off collections including legal referrals. Supervisory responsibilities include leading a team and promoting an atmosphere of engagement, open communications, teamwork and productivity. Partner with internal and external partners to ensure effective and efficient collection processes. Business Support functions include but not limited to managing Asset Quality, preparation for Special Asset Committee reporting, forecasting, foreclosure and repossession reporting. Essential Duties & Responsibilities: Supervisory:
Business Support:
Post Collections:
Goals: Accountable for achieving business goals defined by the organization thru setting clear and meaningful performance expectations and measurement for the collection team and establishing priorities. Other: Participates in special projects and performs duties as assigned. ADDITIONAL: Responsible for completion of applicable training and compliance on federal regulations and APGFCU policies and procedures as related to the duties of this position (Bank Secrecy Act, Information Security as examples, if applicable). Qualifications: Education: Bachelor's degree or equivalent in directly related work experience. Experience: Seven to ten years of business experience including, credit and collections practices and profit and loss recovery plus three or more years of managerial experience. Knowledge, Skills and Abilities: Possess excellent leadership, team building and motivational skills. Good verbal communications, interpersonal skills, analytical ability, organizational skills, skip tracing, Excel, Word or other similar applications. This position requires a working knowledge of the laws governing the collection of debt as mandated by the Fair Debt Collection Practices Act. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is frequently required to sit, stoop, kneel, or crouch. The employee must frequently lift and/or move up to 25 pounds, and be capable of transporting related supplies and equipment. Specific vision abilities by this job include vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus. APGFCU is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability to Protected Veteran status. Please use the attached link to view the EEO law poster http://www1.eeoc.gov/employers/poster.cfm APGFCU is committed to working with and providing reasonable accommodations to persons of all abilities, including persons with disabilities. If you need a reasonable accommodation for any part of the employment process, please send to the Human Resources Department and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodations will be responded to from this e-mail address. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
|