Assistant Team Leader

Worldpay
parental leave
United States, Ohio, Cincinnati
Jan 18, 2025
Job Description NOTE: YOU MUST LIVE IN THE CINCINNATI AREA AND BE ABLE TO COMMUTE TO THE MASON OFFICE TWO TIMES A WEEK TO QUALIFY FOR THIS ROLE. THANK YOU. Are you ready to unleash your full potential? We're looking for people who are passionate about payments to chart Worldpay's path to being the largest and most-loved payments company in the world. What you will be doing As an assistant team leader, you will provide support to a team of 10-15 assistants and ensure the smooth operation of our assistant team. Key responsibilities: * Carrying out 1 on 1s and team meetings, conduct regular check-ins with team members to provide guidance, support, and feedback. Facilitate team meetings to foster collaboration and open communication * Regular check-ins with Leaders for feedback on team members * Coordinate and lead team committees * Assist in development and implementation of team goals and objectives * Recruitment & training of new staff and current team members * Monitor team performance, identify areas for improvement and implementing corrective actions to enhance productivity and quality * Address and resolve conflicts or issues that may arise and foster a positive and supportive work environment that encourages collaboration and teamwork * Manage absence cover, ensuring leaders are adequately resourced: .* Coordinate and manage cover for team members, and provide cover where necessary ensuring a distributed workload * Provide day-to-day support with people matters, assist team members with HR-related matters * Review and approve expenses, timesheets, and other approvals in accordance with company policies * Other related duties assigned as needed Worldpay perks - what we'll bring for you: A competitive salary and benefits. Time to support charities and give back to your community. Parental leave policy. Global recognition platform. Virgin Pulse access. Global employee assistance program. What makes a Worldpayer: At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team. Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we're always looking to create a bigger impact for our colleagues and customers. Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up. Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives. Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career. We can't wait to hear from you. To find out more about working with us, find us on LinkedIn. Privacy Statement Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice. EEOC Statement Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here. For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.