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Administrative Associate III (NICU)

Boston Children's Hospital
dental insurance, 403(b)
United States, Massachusetts, Boston
Jan 07, 2025
Job Posting Description

At Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.

Hybrid (4 days in-person and 1 day remote) *the first 6 months you will be onsite 100% of the time for training.

Administrative Associate III

Under the supervision of the Division Director, and in direct support of the Medical Director of the Neonatal Intensive Care Unit (NICU)

and other NICU faculty, the Administrative Associate III is responsible for providing administrative support essential to the smooth and efficient operation of the Division and the office of the Director.


The Administrative Associate III will be responsible for:
  • Provide general administrative support for NICU faculty, including the NICU Medical Director, including, but not limited to, CV support, reimbursement support, coordination of travel to domestic and international conferences, and website updates.
  • Transcribe and type correspondence, forms, reports, manuscripts, etc. that may involve complex specialized terminology. Proofread and edit materials for grammar, punctuation, and spelling.
  • Maintain Division files, records, and databases; maintain clinical database and perform analyses, as required.
  • Coordinate, organize, and maintain monthly and yearly schedules for Division level III NICU attending physicians, employing constant monitoring, negotiation, correspondence, and problem solving skills. Coordinate and maintain highly time sensitive monthly off-hours schedule for BCH NICU staff; ensure necessary emergency back-up preparedness and response.
  • Coordinate seminars, conferences: reserve locations; disseminate announcements; order refreshments/perform clean up; prepare meeting agenda and other materials; update meeting minutes and folders. Manage international NICU visitor schedules, including correspondence, badge requests, and occupational health arrangements.
  • Serve as admin resource for the BCH NICU and its administrator for database requests; maintenance and upkeep of photo board, article board, bedside cards, etc. Coordinate patient experience projects for NICU patient families.
  • Responsible for the efficient operation of the Division's Hunnewell office. Triage calls, and greet visitors and staff; schedule appointments and maintain calendars.
  • Monitor and maintain office equipment, and office and kitchen supplies; reorder supplies and request equipment repair services.

To qualify, you must have:

  • Work requires a high school level of educational development or GED. Bachelor's degree strongly preferred.
  • One year of administrative experience required.
  • Work requires an indepth knowledge and understanding of the department and hospital programs, policies, procedures and information related to his/her functions and services.
  • Work requires initiative in improving operations within department, and the ability to assists in implementing changes.
  • Work requires the ability to assist in overseeing the daily activities of co-workers to help plan, prioritize and delegate work assignments.

Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Boston Children's Hospital requires all employees to be vaccinated against COVID-19 and Flu, (unless you are eligible for a medical or religious exemption).

Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

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