Commercial Loan Servicing Specialist II-III

This role is primarily responsible for the servicing of Commercial loans including but not limited to collateral releases (all types of collateral).

Location: Tower East - 5th Fl, 601 W 1st Ave, Spokane, WA, 99201.

Schedule: Monday thru Friday, 8:00am -5:00pm. This role is open to a hybrid work schedule that includes both remote and onsite work upon completion of training.

Essential Functions:

• Handle loan boarding and collateral perfection.
• Audits and reviews loan documents for a variety of commercial loan products to ensure compliance with regulatory and policy issues.
• Responsible for handling routine loan package requests from bank lenders and determining required documentation for specific loan type and conditions.
• Orders and verifies supporting documentation. Reviews documents for accuracy and completeness. Manipulates systems and uses knowledge to create effective loan packages.
• Prepares appropriate documentation for collateral to be pledged. Ensures accuracy and completeness for perfection and government regulations. Notifies lending officer of collateral deficiencies and/or exceptions to bank or government regulations.
• Effectively communicate with other departments in the Bank, collaborating with internal and external customers to ensure a successful customer experience.

Qualifications:

• Proficient knowledge of loan documentation, collateral perfection, and general loan servicing, as well as bank, federal, and state policies and requirements.
• Experience with LaserPro, BakerHill NextGen, Jack Henry Silverlake or similar loan servicing, boarding and collateral perfection platforms preferred.
• Minimum of 1-3 years of experience working in a loan servicing or administrative environment is required.
• Strong knowledge of lending laws, regulations and business loan documentation. Knowledge of flood regulation is a plus.
• Demonstrated accuracy in working with detailed data in a deadline-oriented environment.
• Demonstrated ability to quickly adapt to and utilize systems and applications.
• Strong telephone and interpersonal communication skills.
• Ability to effectively prioritize work projects to meet deadlines.

Pay Range:

Loan Servicing Specialist II- $18.26 - $27.42

Loan Servicing Specialist III- $21.64 - $32.46

The compensation range represents the low and high end of the base compensation range for this position located in Spokane, Washington. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.

What Our Culture Can Offer You:

Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation.

Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outlined by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.