Collaboration Architect

JE Dunn Construction
United States, Missouri, Kansas City
1001 Locust Street (Show on map)
Jan 08, 2025
Best People + Right Culture. These are the driving forces behind JE Dunn's success. By hiringinspired people, giving theminteresting and challenging work, enabling them withinnovative tools, and letting themshare in the company's rewards, we've found asustainable way to growin our industry for the last 100+ years. Our diverse teams around the country strive to enrich lives through inspired people and places everyday, andwe need inspired people like youto join us in our pursuit of building perfection. Role Summary The Collaboration Architect will design, install, administer, document, and maintain multiple video conferencing systems. This position will be responsible for providing specifications, reference designs, analysis, recommended solutions to problems, and provide specifications for new products and services. This position will be the subject matter expert in all areas of assigned disciplines, which could include audio visual technologies, Microsoft Teams, and enterprise Infrastructure. The Collaboration Architect will manage all aspects of projects, procurement, resource management, and prioritization of responsibilities. All activities will be performed in support of the strategy, vision and values of JE Dunn. Autonomy & Decision-Making: Makes decisions on non-routine matters, provides recommendations to supervisor, and refers all exceptions to supervisor. Career Path: Senior Collaboration Architect Key Role Responsibilities - Core COLLABORATION ARCHITECTURE FAMILY - CORE Designs enterprise collaboration environments that support hybrid and corporate office environments . Designs, monitors, and remediates both basic and highly engineered conference room systems Leads the creation, testing and/or modification of collaboration solutions based on design requirements. Develops efficient architectures that align to business and technology requirements. Develops procedures for consistent and scalable deployment processes, systems and solutions. Develops pipelines for concept discovery and collaboration specific to construction technology delivery. Manages technical resources for design and implementation of projects. Manages assigned projects from initiation through closeout. Trains end users or peers on particular applications, services, devices, or concepts. Acts as escalation contact and subject matter expert for systems and solutions. Tracks enterprise growth, office moves, and network capability. Monitors collaboration technology performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future. Key Role Responsibilities - Continued COLLABORATION ARCHITECTURE FAMILY - CONTINUED Research new technologies by attending seminars, reading blogs, or taking classes, and implement or recommend the implementation of new technologies. Subject matter expert for a variety of IT related systems or applications. Responsible for generating health, capacity, and performance reporting as requested and designated by upper management. Report incidents, trending and uptime statistics. Manages difficult or emotional customer situations promptly and efficiently. Inspires a sense of team in the work environment. Utilizes communication and conflict resolution skills to foster teamwork and collaboration. Models a positive and professional attitude, maintaining composure under pressure. Assesses and manages quality of work produced by team. Removes obstacles and solves problems and addresses escalated issues from team members to optimize team performance and productivity. Serves as a change agent by supporting corporate and work program change initiatives. Models and communicates positive approaches to adapting to change Knowledge, Skills & Abilities Ability to perform work accurately and completely, and in a timely manner Communication skills, verbal and written Proficiency in MS Office - Advanced Ability to solve technical issues - Advanced Documentation skills - Advanced Demonstrated expert knowledge of networking and telecommunications Demonstrates professional maturity, humble reception of feedback, and positive peer leadership Ability to present, communicate, and execute professionally throughout client facing engagements Well-versed in project management for leading, training, and executing complex activities Ability to quickly and effectively solve complex problems Ability to deliver quality through attention to detail Ability to work in team and independently Ability to work a flexible schedule - may be on call in the evenings and weekends Ability to build relationships and collaborate within a team, internally and externally Education Bachelors degree in computer science or related field (Preferred) In lieu of the above requirements, relevant experience will be considered Experience 10+ Years systems engineering experience (Required) 10+ Years systems engineering experience (Required) 10+ Years of video conferencing experience (Preferred) 5+ Years of Q-SYS (Preferred) 5+ Years of Microsoft Teams Rooms (Preferred) Working Environment Must be able to lift at least to 50 pounds May require periods of overnight travel Normal office environment Frequent activity: Sitting, Viewing Computer Screen Occasional activity: Standing, Walking, Bending, Reaching above Shoulder Benefits Information The benefits package aligned to this position is Professional Non-Union. Please click the link below for more details. Click here for benefits details. JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace. JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request toaccommodations@jedunn.com JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails.