Clerk IV

Grade: F ($20.90 hire rate $22.56 job rate)

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A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant's education and experience, all relevant internal equity considerations, department budget, and funding source.

Summary:

The Clerk IV: Lab Support personal for the department of Restorative Dentistry will work with students, faculty and staff of the Dental School along with outside vendors on all lab cases being sent from and delivered to the school. Primarily responsibilities will be to receive all outgoing laboratory cases from students and log them into Axium, which includes ensuring that the patient's financial obligation has been met prior to the case being sent out; notifying the students of any potential issues with sending out their case; receiving, logging into Axium and maintaining incoming laboratory cases; and maintaining a supply and dispensing denture teeth to the students. In addition, the Lab Support Personal will work and troubleshoot with the outside lab on any issues with outgoing or incoming cases and will confirm that the University is charged the correct amount for services. Performs other duties as assigned.

At Temple, you will find it easy to fit in while staying true to yourself. We value what makes each employee unique and strive to maintain a culture of diversity and inclusion. As an employee, you will enjoy our collaborative team-based culture that values innovation and creativity.

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Required Education & Experience:

At least 1 year of related experience. An equivalent combination of education and experience may be considered.

Required Skills & Abilities:

*Must be able to work with a diverse population of students, faculty, staff, and other external contacts.

*Must have great attention to detail and sound judgments with the ability to make independent decision.

*Must have excellent written and verbal communication skills and organizational and interpersonal skills.

*Must be capable of organizing and maintain large quantities of information.

*Excellent customer services skills with the demonstrated ability to calmly handle various complaints, problems, and questions.

*Ability to multitask, prioritize work, and make independent decisions for non-complex issues.

Preferred:

*Previous experience working with dental records with some experience with terminology related to prosthodontics procedures, dentures etc.

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.

In accordance with the City of Philadelphia's COVID-19 mandate, all Temple University students, faculty, staff, and contractors must be fully vaccinated before receiving authorization to work unless they have a medical or religious exemption approved by the University. An individual is only considered fully vaccinated two (2) weeks after receiving the 2nd shot of a primary two-dose vaccine or a single dose primary vaccine shot. Individuals who do not meet the University's vaccination or exemption requirement will be prohibited from working until proof of full vaccination, or an exemption is requested and approved. For more information, visit the University's Vaccines web page. Click here.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

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