Field Trainer (Audiology Equipment)

Join Our Team as a Field Trainer at e3 Diagnostics!

e3 Diagnostics is the premier provider of audiology equipment sales and service solutions in the United States. With over 30 offices nationwide, our team of highly experienced hearing and balance instrument experts offers unmatched local expertise in the field of audiological instrumentation.

We are seeking a dynamic Field Trainer to join our team! In this critical role, you will develop and deliver product and clinical training to our field sales teams, ensuring they are equipped with the knowledge and skills to excel.

A successful Field Trainer will be educated in the field of audiology (Doctorate degree preferred) and possess advanced knowledge of various audiological instruments with a proven track record of delivering successful technical presentations.

Location: This is a hybrid role based at the e3 corporate office in Arlington Heights, IL. Travel up to 50% to train field sales teams and attend conferences/meetings.

Compensation: Starting salary of $110,000.

Comprehensive Benefits include: Medical, Dental, Vision, 401(k) with Match, Life Insurance, Paid Time Off (PTO), Paid Holidays, Employee Perks, & Employee Assistance Program.

Creates and implements advanced product training, documentation and assessments for clinical sales training material.
• Delivers training to new sales representatives on product knowledge and effective sales techniques.
• Researches and keeps up with industry trends/products and recommends and assists training staff on these.
• Updates the content management system, Modus, with current documentation.
• Works both virtually and in person with employees on their training needs.
• Monitors sales training via the creation of assessments and reporting on the Learning Management System, Fuse.
• Travels to sales locations and ride along to assist the sales team with working with the customers.
• Assists inventory control in creating descriptions on products for Salesforce and our Website.
• Collaborates with the marketing team on marketing material, blogs, newsletters, and other clinical content.
• Collaborates with vendor partners on training of products.
• Presents educational training at sales meetings and other venues.
• Other duties as assigned.

Required Skills/Abilities:

• Strong verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent sales and customer service skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and meet deadlines.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Master's Degree in Audiology.
• Doctorate in Audiology degree or a related field; and 2-3 years of clinical experience (or clinical residency); or an equivalent combination of education, training and experience.
• Clinical knowledge and experience with a broad range of hearing care diagnostic equipment.
• Demonstrated experience in technical presentations, training experience a plus.
• Field sales experience in diagnostics preferred.

Travel:

• This position is subject to travel up to 50% for training of new sales reps, and for meetings/conferences.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Physically able to reach, stretch, bend, and sit for long periods of time during a daily routine.
• Physically able to ride in a vehicle for prolonged periods of time.
• Must be able to lift and carry up to 50 pounds at times.
• Clear background check including criminal history and education verification, and any customer-required screening requirements

e3 Diagnostics is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.

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