Banquet Food Server

The Marriott Renaissance Hotel is seeking a creative and skilled guest-focused Banquet Food Server to join their team of fun-spirited team members! Our newly renovated 250+ room hotel, with nearly 5,000 square feet of meeting space, is conveniently located for business and leisure travelers. Must work evenings & weekends.

Our property is just a short drive from the world-famous Mall of America. Some of our features include a full-service modern American Restaurant concept, featuring creatively crafted interpretations of Food and Beverage made with a Minnesota twist. Other amenities include our indoor heated junior Olympic-sized pool, whirlpool, and 24-hour fitness center, as well as a recent complete remodel of the property with a local Minnesotan theme.

SPIRE Hospitality is a management company that creates memorable guest experiences and delivers best-in-class service at our hotels and resorts nationwide. We ensure you have the support, tools, and opportunities to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package that includes EARLY PAY OR EARNED WAGE ACCESS (we get paid before payday) and medical, dental, and vision benefits through UNITE HERE Local 17, Minnesota's Hospitality Union! The Pay Range is $11.13

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans.

Job Overview: Set up the Banquet Room and serve food and beverages in a friendly, courteous, and professional manner according to high-quality standards.

Responsibilities and Duties:

• Set up the banquet room as instructed by the Banquet Captain, including linen, service ware, and glassware.
• Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve the food and beverages in the order and according to the banquet captain's expectations to ensure consistency throughout the banquet.
• Promptly bus dishes as guests complete each course and meal at the end of the meal or function.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Once the banquet is complete, reset the banquet room according to the Captain's specifications to ensure its readiness for the following function.
• Perform all assigned side-work, including replenishing condiments and restocking banquet shelves with supplies.
• Perform general cleaning tasks using standard hotel cleaning products, as assigned, to adhere to health standards.
• Abide by all State, Federal, and Corporate liquor regulations about serving alcoholic beverages to minors and intoxicated guests.
• Flexible with scheduling to include nights, weekends, and holidays.
• Perform other related duties as assigned.

Specific Job Knowledge and Skills:

The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that they can perform the job's essential functions, with or without reasonable accommodation.

• Must have basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
• Knowledge of the appropriate table settings and service-ware.
• Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
• Ability to comprehend and apply written product-labeling instructions to apply products and processes within the hotel safely.
• Ability to remember, recite, and promote various menu items.
• Ability to continuously transport up to 30 lbs. through a crowded room throughout the shift.
• Ability to operate beverage equipment, e.g., coffee maker.

Working Conditions:

Physical Demands:

• Ability to speak and hear.
• Close and distance vision
• Frequently walking with some standing at times, possibly extended distances; ability to bend when necessary.
• Frequently lift/carry up to 25 lbs.
• Occasionally lift/carry up to 50 lbs.
• Ability to reach with hands and arms in any direction and kneel and stoop repeatedly.

Qualifications:

• Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
• Ability to obtain any government-required licenses or certificates. CPR Certification and First Aid training are preferred.
• No prior experience required. Previous hospitality experience preferred.
• Additional language ability preferred.
• Must be flexible with scheduling for nights, weekends, and holidays.